Desktop Support Specialist

1 month ago


Singapur, Singapore Société Générale Assurances Full time

**Job Summary**

We are seeking a skilled Desktop Support Specialist to join our team at Société Générale Assurances. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees.

**Key Responsibilities**

  • Provide timely and effective support for IT-related issues, including hardware and software troubleshooting and repair.
  • Collaborate with internal stakeholders to resolve technical issues and improve overall IT service delivery.
  • Stay up-to-date with the latest technology trends and advancements to ensure our IT infrastructure remains secure and efficient.

**Requirements**

  • Diploma or degree in Information Technology or related field.
  • Minimum 2 years of experience in system support and network support service.
  • Strong communication and interpersonal skills, with the ability to present ideas clearly and concisely.
  • Ability to work independently and as part of a team, with a strong focus on customer service.

**Operational Skills**

  • Hands-on experience with Microsoft Windows, Apple/Mac products, and handheld devices such as tablets/smartphones.
  • Knowledge of TCP/IP inter-networking fundamentals, Microsoft 10/11 workstation/server/infrastructure, and/or Solaris/Unix administration.
  • Ability to install systems, upgrade and repair, install expansion cards and upgrade PC memory.

**Behavioral Skills**

  • Client focus: ability to prioritize client needs and provide excellent customer service.
  • Team Spirit: ability to work collaboratively with internal stakeholders to achieve common goals.
  • Innovation: ability to adopt new technologies and implement innovative solutions.


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