Call Centre Senior Executive

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job Title: Senior Call Centre Automation SpecialistEstimated Salary: SGD 50,000 - 70,000 per annum.About the RoleThis is an exciting opportunity to join our team at Recruit Express Pte Ltd as a Senior Call Centre Automation Specialist. In this role, you will play a key part in driving performance and service quality in our call centres through call and email...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...

About UsNational University Health System Pte. Ltd. is a leading healthcare provider dedicated to delivering high-quality patient care.Job DescriptionWe are seeking an experienced Senior Executive/Assistant Manager to join our Care and Call Centre team.Job Summary:The successful candidate will be responsible for supporting the day-to-day operations of the...

Job OverviewTerra Systems Pte. Ltd., a leading provider of innovative communication solutions, is seeking an experienced Senior Call Centre Operations Manager to join our team. This role offers the opportunity to lead and manage a high-performing call centre team, driving exceptional customer experiences and business growth.Key ResponsibilitiesLead and...

Job DescriptionWe are seeking a highly skilled Senior Call Centre Operations Manager to join our team at SATA COMMHEALTH.About the RoleThis is an exciting opportunity for an experienced call centre professional to lead and manage our customer service operations, ensuring exceptional customer experience and driving business growth.Main ResponsibilitiesDevelop...

About the RoleWe are seeking a highly skilled Senior Executive/Assistant Manager to join our team at the National University Health System PTE. LTD., overseeing the day-to-day operations of the Care and Call Centre (CareHub). The successful candidate will be responsible for ensuring that the CareHub's service standards, key performance indicators (KPIs), and...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

About the RoleWe are seeking a highly skilled Senior Automation Specialist to join our team in driving excellence in our call centre operations.

About the RoleAs part of National University Health System Pte. Ltd.'s (NUHS) initiative to transform healthcare delivery, we are setting up a Care and Call Centre (CareHub) to support residents in western Singapore through phone calls, telemedicine, and digital communication platforms.We are seeking an exceptional Senior Executive Assistant to support the...

Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...

About the RoleWe are seeking a skilled Call Centre Officer to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesHandle inbound calls from clients efficiently and effectively, addressing their queries and...

Job OverviewWe are seeking a highly skilled Call Centre Representative to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and resolving their queries in a timely and professional manner.About the RoleThe successful candidate will have prior...

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Roles & ResponsibilitiesResponsibilities Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards Coordinate with internal departments to...

Roles & ResponsibilitiesWe are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist! You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.ResponsibilitiesCall Centre Operations...

Executive/Senior Executive, Marketing – Contact Centre Responsible for incoming enquiries Assist in answering incoming calls via phone system and replying emails Assist to launch cold calls. Conducts research, identify contact, compile & extract data from the web and other sources Responsible for incoming enquiries Assist in answering incoming calls via...

Roles & ResponsibilitiesJob Description: Support the Manager to drive performance and service quality in the call centres through call and email audits, as well as from patients’ feedback. Identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management...