Senior Call Centre Operations Manager

Job OverviewTerra Systems Pte. Ltd., a leading provider of innovative communication solutions, is seeking an experienced Senior Call Centre Operations Manager to join our team. This role offers the opportunity to lead and manage a high-performing call centre team, driving exceptional customer experiences and business growth.Key ResponsibilitiesLead and...

About SATA COMMHEALTHSATA COMMHEALTH is a leading healthcare provider committed to delivering exceptional patient care and customer service.Job Title: Call Centre Operations ManagerSalary: $80,000 - $110,000 per annumJob DescriptionWe are seeking an experienced Call Centre Operations Manager to lead our customer service team. As a key member of our...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job Title: Senior Call Centre Automation SpecialistEstimated Salary: SGD 50,000 - 70,000 per annum.About the RoleThis is an exciting opportunity to join our team at Recruit Express Pte Ltd as a Senior Call Centre Automation Specialist. In this role, you will play a key part in driving performance and service quality in our call centres through call and email...

Roles & ResponsibilitiesWe are searching for a highly independent and result-oriented Customer Service Specialist / Senior Specialist! You will be part of the Customer Service team and will be supporting the management of our Call Centre service provider to deliver outstanding customer experience to Scoot’s guests.ResponsibilitiesCall Centre Operations...

About the RoleWe are seeking a highly skilled Senior Executive/Assistant Manager to join our team at the National University Health System PTE. LTD., overseeing the day-to-day operations of the Care and Call Centre (CareHub). The successful candidate will be responsible for ensuring that the CareHub's service standards, key performance indicators (KPIs), and...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

About UsNational University Health System Pte. Ltd. is a leading healthcare provider dedicated to delivering high-quality patient care.Job DescriptionWe are seeking an experienced Senior Executive/Assistant Manager to join our Care and Call Centre team.Job Summary:The successful candidate will be responsible for supporting the day-to-day operations of the...

Responsibilities Call Centre Operations Management Support Manager in the operational matters of the Call Centre and work closely with the appointed vendor to ensure that agreed service levels are met and maintained Support Manager to manage the Call Centre operations processes and procedures and identify gaps/ key areas to improve in order to achieve...

About the RoleWe are seeking a highly skilled Senior Automation Specialist to join our team in driving excellence in our call centre operations.

At ST Recruitment Centre, we are seeking a highly skilled Senior Technical Operations Manager to join our team. As a key member of our team, you will play a critical role in ensuring the smooth operation of our service centre.About the RoleThe successful candidate will be responsible for assisting the Service Manager and Workshop Manager in matters related...

Roles & ResponsibilitiesThe Job Accountable for the efficiency and effective operations of the Call Centre, its agents and services. Lead the agents in improving customer service, in terms of service delivery, service attitudes, defined service outcomes, achieving service standards and receiving service awards. Lead in reviewing current practices,...

Job OverviewNATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is seeking a highly skilled Operational Excellence Manager to join our team in the Care and Call Centre. In this role, you will be responsible for supporting the day-to-day operations of the Care and Call Centre, ensuring that all activities are carried out in accordance with established service...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

About United Overseas BankUnited Overseas Bank Limited is a leading bank in Asia with a global network of over 500 branches and offices across 19 countries and territories.Job DescriptionWe are seeking an experienced Workforce Manager to join our Group Technology and Operations team in Singapore. As a key member of our team, you will be responsible for...

Job OverviewWe are seeking a highly skilled Call Centre Liaison Officer to join our team at RECRUIT EXPRESS PTE LTD. As a key member of our customer service team, you will be responsible for providing exceptional customer experience and ensuring that all customer queries and complaints are resolved in a timely and professional manner.About the RoleThis is a...

We are seeking a highly skilled and experienced Senior Call Centre Service Operations Coordinator to join our team at TRINITY CONSULTING SERVICES PTE. LTD.Key Responsibilities:Demonstrate strong leadership skills in managing a team of service professionals to achieve exceptional customer satisfaction and service delivery.Cultivate and maintain relationships...

About the RoleAs part of National University Health System Pte. Ltd.'s (NUHS) initiative to transform healthcare delivery, we are setting up a Care and Call Centre (CareHub) to support residents in western Singapore through phone calls, telemedicine, and digital communication platforms.We are seeking an exceptional Senior Executive Assistant to support the...

Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...