Sales Development Manager
2 weeks ago
About This Role
We are seeking an experienced Sales Development Manager to lead our Card Acquisitions team in Singapore. As a key member of our organization, you will be responsible for developing and implementing strategies to grow our Card Member portfolio via Telemarketing and direct channels.
Key Responsibilities
- Head up the Telemarketing Card Acquisition Channel and Premium Card Acquisition to achieve sales targets
- Conceptualize and drive strategies to develop and implement end-to-end telemarketing and premium card campaigns, partnerships and/or events to grow the Card Member portfolio
- Operational process improvements (streamlining card acquisition process for efficiency and service) and new business development (develop new leads channels)
- Leverage data and insights to analyze the efficacy of acquisition campaigns to refine existing strategies to drive campaign performance on an ongoing basis
- Manage and optimize the allocation of marketing investments to maximize ROI
- Complaint handling and reporting, conduct regular performance evaluations including call listening and provide feedback and training to team
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