Customer Service Representative

1 month ago


Singapur, Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Job Title: Customer Support Executive

We are seeking a highly skilled and experienced Customer Support Executive to join our team at THE SUPREME HR ADVISORY PTE. LTD.

Job Summary:

The Customer Support Executive will be responsible for providing exceptional customer service, ensuring timely and efficient resolution of customer inquiries, and coordinating logistics and transportation operations.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Coordinate with carriers and clients to ensure smooth shipment and delivery
  • Process custom permits and prepare shipping documents
  • Monitor and track shipments to ensure timely delivery
  • Assist with billing and job reference
  • Support sales personnel with booking and job updates
  • Perform other ad-hoc duties as assigned by the supervisor
Requirements:
  • Diploma/Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
  • At least 2 years of relevant experience in Freight Forwarding/Shipping industry
  • Proficient in MS Office applications and Portnet
  • Specializing in Logistics/Supply Chain or equivalent
  • Experience in shipping systems, online booking, and custom permit declaration
What We Offer:

Competitive salary, opportunities for growth and development, and a dynamic work environment.



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