Customer Relations Team Lead

Job Title: Customer Relations Team LeadJob Summary:We are seeking a highly skilled Customer Relations Team Lead to join our team at DBS Bank Limited. As a key member of our Group Technology and Operations department, you will be responsible for managing and developing the Customer Relations team to ensure a high standard of service is provided to both...

**Role Overview:**Manage customer escalations and complaints received by CEO Office, Senior Management, regulatory bodies such as MAS, ABS, FIDReC etc on service issues, identify opportunities and propose ideas/needs for process improvements and coaching.Responsible for end to end management and the governance of customer service issues, including...

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our...

As Customer Service Team Lead, you have the opportunity to be part of the Global Operations – Customer Service team and support our APAC (excluding China) customers. This support includes end-to-end order management (order entry, checking on shipment, product allocation, and complaint management). You will manage and lead a team of 2 CSR. About You...

Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team at DADACONSULTANTS PTE. LTD. The successful candidate will be responsible for overseeing the Customer Service department, ensuring that all team members are adequately trained and equipped to provide top-notch service to our clients.Key ResponsibilitiesDevelop and...

Roles & ResponsibilitiesThe Customer Experience (CX) Team Lead role is to mentor and train the Customer Experience team, who are the faces of Core Collective. Core Collective is not just a fitness nor wellness business, it is a hospitality business at its core and thus a high level of customer excellence should be achieved.Who We Are:Since our launch in...

Roles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...

Service Excellence RoleAs a key member of the NTUC Health team, the Customer Service Team Lead will play a crucial role in delivering exceptional customer experiences across all communication channels. The ideal candidate will possess strong written and verbal communication skills, with a patient and meticulous approach to working with seniors.Key...

Job SummaryDBS Bank is seeking a highly skilled Senior Operations Lead to manage and develop the Customer Relations team, ensuring a high standard of service is provided to both internal and external customers.Key ResponsibilitiesOversee the day-to-day operation of the Customer Relations TeamEmbed RED service standards in all customer interactionsEnsure...

At Millions Kart Private Limited, we are seeking a highly skilled Customer Service Team Lead to join our team. This role is responsible for managing a team of representatives who will offer excellent customer service.The RoleYou will be responsible for:Managing a team of representatives offering customer support.Overseeing the customer service...

Roles & ResponsibilitiesP-Serv is seeking talented candidates, Customer Service Lead to manage internal projects. The CS Lead will manage daily operation, backfill management, rostering, client management, P/L management.Account Executive Primary Task: Oversee and be responsible for project management Manage ad-hoc staff under each account – handle each...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. Responsibilities: Lead, mentor, and motivate a diverse team of 20...

Roles & Responsibilities5 day work week2 years renewable contractJob Description· Assist the Ops Manager to oversee the delivery of IT services.· Leads the team of Service Desk engineers to ensure they meet established SLAs and service quality standards.· Lead the team of Service Desk engineers to provide L1 and L2 on-site / remote IT support for...

PRISM+ is a leading Singaporean direct-to-consumer smart home appliances brand, committed to offering innovative products at affordable prices. Our goal is to deliver a world-class customer experience, and we are seeking a talented team member to help us achieve this mission.Key Responsibilities:Lead and mentor a diverse team of customer service agents...

Key ResponsibilitiesWe are seeking a highly motivated Customer Relations Officer to join our team at NEWCON BUILDERS PTE. LTD. The ideal candidate will handle and resolve conflicts and feedback from public and stakeholders pertaining to our projects, ensuring a positive and productive relationship with our customers.Key RequirementsCandidates must have a...

Roles & ResponsibilitiesCustomer Relations Officer Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that...

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products...

Willing to work shift as follows: Monday to Friday: 8am to 4.15pm/10.45am to 8pm Saturday: 8.30am to 5.30pm (Rotating shift within the hours above, subject to 42 hours work week) Leadership and Supervision: Manage the daily operations of the reception desk, ensuring smooth and professional service. Provide guidance, training, and mentoring to receptionists...

Roles & ResponsibilitiesObjective of the positionTo support successful execution of BSH customer service strategy in areas of workshop repair, managing daily repair operations jobs request and work safety topics etc. Responsible in workshop management and supporting field service activities. The Technical Team Lead will additionally support to spearhead...

Lead the Technical Support TeamDescription:As a Service Desk Lead at SAGL CONSULTING PTE. LTD., you will oversee the day-to-day operations of the technical support team, providing guidance and support to team members. Your key responsibility will be to ensure that customer inquiries and technical issues are resolved in a timely and efficient...