Customer Experience Team Lead

Your Role on Our Journey: As the Customer Experience Team Lead, you will play a key role in ensuring our Customer Experience team consistently delivers outstanding service and support to our drivers. You'll mentor and motivate a team of Consultants, handle escalations, and drive process improvements. Your leadership will be essential in fostering a...

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...

Roles & ResponsibilitiesLocation: AlexandraSalary range: $2,800 - $3,500Responsibilities: Efficiently handle and resolve customer inquiries received through phone, email, social media, and live chat. Collaborate closely with internal teams to ensure timely resolutions. Proactively identify and escalate trends, potential issues, and recurring service...

Job OverviewAureus (Century Square) Pte. Ltd. is seeking a skilled Customer Experience Executive to join our dynamic team. As a key member of our centre, you will be responsible for delivering exceptional customer service and fostering teamwork to drive growth.About the RoleThe ideal candidate will possess at least 2-3 years of experience in the customer...

About the job IT Infrastructure (Team Lead) Responsibilities: Provide IT infrastructure consultancy, technical guidance, expertise, and solutions. Design technical solutions independently for requirements of enterprise customers and tender/RFP. Serve as the Subject Matter Expert in one or more areas related to infrastructure and provide in-depth...

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organization, and we are seeking new teammates to join us on our exciting journey. Responsibilities: Lead, mentor, and motivate a diverse team of 20...

PRISM+ is a leading Singaporean direct-to-consumer smart home appliances brand, committed to offering innovative products at affordable prices. Our goal is to deliver a world-class customer experience, and we are seeking a talented team member to help us achieve this mission.Key Responsibilities:Lead and mentor a diverse team of customer service agents...

Job OverviewWe are seeking an experienced Customer Experience Specialist to join our team at TEMP-TEAM PTE LTD.About the RoleThis is a challenging and rewarding opportunity for an individual with a passion for delivering exceptional customer service. As a Customer Experience Specialist, you will be responsible for providing timely resolutions to customer...

OverviewEndress+Hauser (S.E.A.) Pte Ltd, a global leader in measurement instrumentation and services, seeks a highly skilled Sales Team Lead to oversee the inside sales function in Singapore. This role entails steering strategic planning to ensure an exceptional customer experience for all customers.Job DescriptionThe Sales Team Lead will coordinate, plan,...

Job Title: Customer Experience LeadJob Summary: We are seeking a Customer Experience Lead to develop and implement strategies to enhance overall customer experience, ensuring satisfaction and loyalty. The ideal candidate will have a strong background in customer experience management and be able to lead and motivate a team of customer service trainers.Key...

OverviewPERSOLKELLY SINGAPORE PTE. LTD. is a leading recruitment agency seeking an experienced Customer Experience Team Lead to join our team.

About the RoleWe are seeking an experienced Customer Experience Lead to join our team in Singapore. As a key member of our organization, you will play a vital role in ensuring the continuous availability and optimal performance of our Customer Service CRM system.ResponsibilitiesReview business requirements and provide recommendations for solutions proposed...

Job DescriptionNVISUALLY ACADEMY PTE. LTD. is seeking a skilled CUSTOMER EXPERIENCE LEAD to join our team.About the RoleThis is a fantastic opportunity for a customer-focused professional to take on a leadership role and drive exceptional customer experiences.Key ResponsibilitiesTeam Leadership: Manage, mentor, and coach team members to achieve quality and...

Job SummaryWe are seeking an experienced Customer Experience Lead to join our operations and customer happiness team at HIPVAN PTE. LTD. The ideal candidate will be responsible for delivering a customer-centric experience and assisting customers across all channels, ensuring the highest standard of customer services is maintained.About the Role- Responsible...

We are looking for a Customer Experience Lead to join our team at COM CAREERS INTERNATIONAL PTE. LTD.Job DescriptionThe Senior Customer Service Officer plays a pivotal role in ensuring that our guests and visitors receive exceptional service.Responsibilities include attending to guests, managing client inquiries and information transactions, and guiding...

Job Overview:We are seeking a highly motivated and experienced Lead Customer Service Representative to join our team at PERSOLKELLY SINGAPORE PTE. LTD.As a key member of our customer experience team, you will be responsible for leading a team of customer experience officers and ensuring they meet their Key Performance Indicators (KPIs).Your primary goal will...

About the RoleAt USER EXPERIENCE RESEARCHERS PTE. LTD., we're seeking a highly experienced Software Engineering Team Lead to join our team.

Job OverviewWe are seeking an experienced professional to join our team as a Senior Executive, Customer Support. The successful candidate will be responsible for leading and training a team of customer support executives, ensuring excellent service delivery in the aviation industry.About the RoleThe job requires strong interpersonal and organizational...

OverviewAureus (Century Square) Pte. Ltd., a renowned music school, seeks an experienced Customer Experience Executive to deliver exceptional service in a fast-paced environment.About UsAureus Academy is Singapore's leading music school with over 18,000 students enrolled. Our mission is to become the undisputed leader of Creative Arts Education globally by...

Senior Customer Experience ManagerAt United Overseas Bank Limited (UOB), we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand.About the RoleLead a team of customer experience professionals to deliver exceptional service to clients.Develop and implement strategies to enhance customer satisfaction...