Digital Product Delivery Lead

7 days ago


Singapur, Singapore DBS Bank Full time

Job Summary

DBS Bank is seeking a highly skilled Digital Product Delivery Lead to join our team. As a key member of our digital banking initiative, you will be responsible for managing delivery in digital projects, working closely with business and technology stakeholders, and driving end-to-end delivery.

Key Responsibilities

  • Manage delivery in digital projects, ensuring timely and successful completion.
  • Collaborate with business and technology stakeholders to drive end-to-end delivery, analyzing and developing detailed business requirements into user stories or business requirement documents.
  • Work closely with UX design teams to conceptualize and optimize customer journeys.
  • Review functional specifications documents or narratives to ensure specifications align with business requirements.
  • Collaborate with QA engineers to drive functional testing activities.
  • Support post-implementation tasks, including user training, production problem investigation, escalation, and resolution.
  • Ensure customer issues are resolved within SLA and prompt follow-up to ensure closure of issues.

Requirements

  • Minimum 5-7 years of relevant experience in digital banking and/or technology space.
  • Good IT background and understanding of prevalent and emerging payment technologies and operational processes.
  • Experience in managing projects end-to-end, participating in business requirements development and analysis, test management, and system implementation.
  • Excellent interpersonal and communication skills, with a positive working attitude, effective problem-solving, and teamwork.
  • Ability to work under pressure with accuracy and commitment.
  • Able to work well with different stakeholders, operation teams, technology teams, partners, and merchants.
  • Meticulous and systematic person with an eye for details.
  • Self-starter and independent worker, able to rise to challenges and manage stringent timelines.

What We Offer

DBS Bank offers a competitive salary and benefits package, as well as a dynamic environment that supports your development and recognizes your achievements.



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