Digital Product Manager

7 days ago


Singapur, Singapore HSBC Full time
Unlock Your Potential as a Digital Product Manager at HSBC

Are you a seasoned professional looking to take your career to the next level? Do you have a passion for creating innovative digital products that drive business growth? We're seeking a high-calibre Digital Product Manager to join our team at HSBC.

Key Responsibilities:
  • Develop and execute the Digital Product Roadmap to enhance customer journeys and optimize ROI
  • Lead the end-to-end Digital Product lifecycle, ensuring maximum ROI is achieved
  • Act as owner/champion for one or more Digital products, selecting and adapting appropriate product development methods and tools
  • Collaborate with stakeholders across local markets and globally to define products and journeys
  • Define future products and capabilities, and develop robust business cases to justify their launch
  • Drive improvement opportunities across customer experience, commercial product sales, and digitally native capabilities
  • Commercialize products and track ROI to ensure they meet expected targets
  • Use customer insight and data to enhance and maximize customer experience
  • Define functional and deployment requirements with Software Delivery, Change Delivery, Marketing, and other stakeholders
Requirements:
  • Energetic and positive attitude, with a team player mindset
  • 6+ years of Digital Product Management experience in building and launching new products and journeys
  • Proven experience in designing products and holistic customer experiences, with a passion for creating best-in-class experiences
  • Proven experience in using design thinking, lean start-up, and agile methodologies
  • Blend of business and technical knowledge, with the ability to drive strategy into action
  • Ability to formulate and execute key artifacts such as Product Roadmaps and Business Cases
  • Entrepreneurial drive to investigate and decipher why things happen using Data & MI
  • Ability to build strong relationships across stakeholder groups, with effective influence and communication skills
  • Experience with tools such as Confluence, Jira, Adobe Analytics
  • Strong analytical and presentation skills
  • Experience of Accounts and Transactional Banking Products is a strong advantage
  • Understanding of the external digital market is a strong advantage

To be considered for this role, the relevant rights to work in Singapore are required.



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