Digital Product Delivery Lead

5 days ago


Singapur, Singapore DBS Bank Full time

About DBS Bank

DBS Bank is a leading financial institution in Asia, committed to helping its customers achieve their financial goals and aspirations. As a market leader in consumer banking, DBS offers a wide range of financial solutions, including deposits, investments, insurance, mortgages, credit cards, and personal loans.

Our Digital Banking Initiative

DBS is at the forefront of the digital revolution, with a focus on creating innovative products and services that integrate banking into our customers' digital lifestyle. Our digital banking initiative aims to provide a seamless and secure banking experience for our customers, leveraging the latest technologies and trends.

Responsibilities

  • Manage the delivery of digital products and services, ensuring timely and high-quality results.
  • Collaborate with business and technology stakeholders to drive end-to-end delivery, from business requirements to user acceptance testing.
  • Analyze and develop detailed business requirements into user stories or business requirement documents.
  • Work closely with the UX design team to conceptualize and optimize customer journeys.
  • Review functional specifications documents to ensure alignment with business requirements.
  • Lead functional testing activities with a team of QA engineers.
  • Collaborate with other business units and IT partners to identify enhancements and map end-to-end system and process requirements.
  • Support post-implementation tasks, including user training and production problem investigation.
  • Ensure customer issues are resolved within service level agreements.

Requirements

  • Minimum 5-7 years of relevant experience in digital banking, technology, or a related field.
  • Good understanding of prevalent and emerging payment technologies and operational processes.
  • Experience in managing projects end-to-end, with a focus on business requirements development, test management, and system implementation.
  • Excellent interpersonal and communication skills, with a positive working attitude and effective problem-solving abilities.
  • Ability to work under pressure with accuracy and commitment.
  • Strong stakeholder management skills, with the ability to work effectively with different teams and partners.
  • Meticulous and systematic approach, with an eye for detail.
  • Self-starter and independent worker, with the ability to rise to challenges and manage stringent timelines.


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