Service Quality and Delivery Lead

Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

Cognizant's IT Service Delivery Lead position requires overseeing daily operations with a focus on cloud infrastructure and services.This role involves managing a team, coordinating with other departments, and implementing best practices to enhance system performance, reliability, and security in the cloud.Key Responsibilities: Lead and manage the IT...

Roles & ResponsibilitiesCompany OverviewEvernet Systems Private Limited is a vibrant Managed Service Provider based in Singapore. We’ve been growing our business under the radar for 10 years, driven by our belief that all businesses we partner with, we implement a robust, secure and stable IT systems and network and manage it for them well.With the recent...

Roles & ResponsibilitiesKey Responsibilities Identify, develop & follow-up on new sales leads for corporate training products and consultancy services. Responsible for end-to-end account business planning including research, documentation, account planning and internal coordination to ensure that each account has a clear and actionable plan that best meets...

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

As a key member of our team, you will be responsible for leading the delivery of multiple public sector accounts in Singapore.You will work closely with engagement managers and delivery executives to ensure effective delivery governance procedures are established and implemented across the portfolio.This role requires a strong leadership focus on quality...

Roles & ResponsibilitiesThe Head of Service Delivery will oversee the successful deployment of company's financial compliance solutions, ensuring seamless and high-quality implementation across multiple geographies. This role requires strategic leadership, strong stakeholder management, and a focus on operational efficiency to drive client satisfaction,...

About UsToshiba Tec is a prominent company that specializes in providing innovative solutions for various industries. We strive to deliver exceptional products that meet our customers' needs.Job OverviewThe successful candidate will be responsible for managing the quality, cost, and delivery of assigned products. This includes managing development projects...

Roles & Responsibilities5 day work weekLocation : Buona VistaService Delivery ManagerJob OverviewThe Service Delivery Manager plays a critical role in leading the service delivery team to provide high-quality IT services to support educational institutions and initiatives. This role ensures seamless service delivery, manages service level agreements (SLAs),...

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce...

Roles & ResponsibilitiesThe Service Delivery Director will lead and manage the delivery of application development services, with a focus on AI-driven solutions, data platforms, and full-stack development. This role is responsible for ensuring the successful design, development, deployment, and maintenance of applications that align with business goals. The...

We are seeking an experienced operational leader to join our dynamic team and drive the delivery of exceptional service to our patients.The successful candidate will have a proven track record of managing teams, driving operational efficiency, and achieving business goals. A bachelor's degree in a relevant field, such as business management or a STEM field,...

Roles & ResponsibilitiesWe are looking for an IT service professional with customer and serviceorientation and proven working experience. Service Delivery Manager's duty isto facilitate the planning, timely execution, and delivery of all relevant projects,on budget and within scope, in accordance with business priorities. In thisposition, you will be the...

Key ResponsibilitiesLead and support continuous improvement initiatives for Utilities system operations, maintenance, and reliability programs.Analyze energy consumption data to optimize usage and reduce costs.Ensure compliance with regulatory requirements through audit readiness and quality control processes.Collaborate with stakeholders to review...

Roles & ResponsibilitiesPosition SummaryThe Delivery Excellence Lead designs and executes a comprehensive Delivery Excellence charter for the account / set of engagements keeping in context the customer objectives, contractual obligations, industry best practices and Cognizant best-in-class standards.Responsible to understand the customer objectives and...

Roles & ResponsibilitiesHead of Service DeliveryThe Head of Service Delivery will drive the successful implementation of the company's financial compliance solutions across multiple regions. This role requires strong leadership, stakeholder management, and a focus on operational excellence to ensure smooth deployments, regulatory adherence, and client...

Company OverviewDBS Bank Limited is a leading financial institution in Asia, committed to helping our customers achieve their financial goals. Our Group Technology and Operations (T&O) team enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people...