Service Delivery Lead

Adventus Pte Ltd is seeking a skilled Service Delivery Lead to join our team. In this role, you will manage and communicate with key holders on daily operational support, ensuring that our clients' needs are met.Key Responsibilities:Manage and communicate with key holders on daily operational supportMonitor and ensure SLAs are met, issues escalated and...

Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

We are looking for a highly motivated individual to join our team as a Contact Centre Manager. As a key member of our team, you will be responsible for managing process improvement projects and working closely with stakeholders to ensure that requirements are met.Your strong background in system enhancement planning and project management will be essential...

Cognizant's IT Service Delivery Lead position requires overseeing daily operations with a focus on cloud infrastructure and services.This role involves managing a team, coordinating with other departments, and implementing best practices to enhance system performance, reliability, and security in the cloud.Key Responsibilities: Lead and manage the IT...

Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

Key ResponsibilitiesLead and oversee Service Excellence and Systems Management for the Customer Relations Group, ensuring continuous delivery of service excellence in line with the Board's mission, vision, and cultural framework.Review, analyze, and track CUG's KPIs while monitoring the Board's service incentive programs to ensure service standards are...

Roles & ResponsibilitiesCompany OverviewEvernet Systems Private Limited is a vibrant Managed Service Provider based in Singapore. We’ve been growing our business under the radar for 10 years, driven by our belief that all businesses we partner with, we implement a robust, secure and stable IT systems and network and manage it for them well.With the recent...

Company Overview:HAYS SPECIALIST RECRUITMENT PTE. LTD. is seeking a highly skilled and experienced professional to lead their Service Delivery and Change Management initiatives. The ideal candidate will have a strong background in service delivery and a proven track record in change management at a senior level.Job Description:This role is pivotal in...

Position Summary The Delivery Excellence Lead designs and executes a comprehensive Delivery Excellence charter for the account / set of engagements keeping in context the customer objectives, contractual obligations, industry best practices and Cognizant best-in-class standards. Responsible to understand the customer objectives and define service line...

About the Role:This role involves maintaining facilities, equipment, and systems according to detailed design specifications. The Utilities engineer must ensure GMP qualification is met and provide technical expertise for routine operations.The engineer will lead/support initiatives for continuous improvement, sustainability, and audit readiness. They will...

About the RoleAs a Customer Support Operations Lead, you will play a key role in enhancing customer experience and maintaining high service standards at the Health Promotion Board (HPB). You will be responsible for overseeing the contact centre support requirements for various HPB programmes and services.You will contribute towards shaping customer...

About the RoleWe are seeking an experienced professional to lead our Service Delivery and Change Management initiatives. This pivotal role ensures seamless delivery of services while driving and managing change across the organisation.The ideal candidate will have a strong background in service delivery and a proven track record in change management at a...

About ETeamETeam is a dynamic organization committed to delivering high-quality IT services. We are looking for a skilled professional to join our team as an IT Service Delivery Manager.Job OverviewThis role involves managing the delivery of IT services to meet business needs. The successful candidate will be responsible for:Developing and implementing...

About the role:This Incident and Problem Manager role is part of our Service Management team, responsible for ensuring that our IT services are delivered efficiently and effectively. The ideal candidate will have experience in technical troubleshooting, leadership, and problem-solving, with a passion for learning new technologies and proprietary systems.This...

Roles & ResponsibilitiesThe Head of Service Delivery will oversee the successful deployment of company's financial compliance solutions, ensuring seamless and high-quality implementation across multiple geographies. This role requires strategic leadership, strong stakeholder management, and a focus on operational efficiency to drive client satisfaction,...

The Public Service Division is seeking a seasoned ICT Procurement Expert Lead to spearhead our procurement initiatives and drive excellence in ICT procurement across the whole of Government.As a key member of our team, you will oversee vendor management, respond to queries, gather usage data, and ensure effective contract management. Your expertise in...

**Join Our Team:**The National Library Board (NLB) is seeking a highly motivated and experienced professional to join our team as a Service Delivery Manager. In this role, you will play a key part in shaping the future of our libraries and enhancing the services we offer to our community.**Responsibilities:**Develop and implement service delivery initiatives...

Roles & ResponsibilitiesAn SDM is responsible for the planning, management, coordination and financial control of a project. He/She has to ensure the project is completed on time and within budget and the project's objectives are met. SDMs' oversee the overall flow of the project to ensure the desired result is achieved, different interests involved are...

Roles & Responsibilities5 day work weekLocation : Buona VistaService Delivery ManagerJob OverviewThe Service Delivery Manager plays a critical role in leading the service delivery team to provide high-quality IT services to support educational institutions and initiatives. This role ensures seamless service delivery, manages service level agreements (SLAs),...