IT Service Delivery Lead

Adventus Pte Ltd is seeking a skilled Service Delivery Lead to join our team. In this role, you will manage and communicate with key holders on daily operational support, ensuring that our clients' needs are met.Key Responsibilities:Manage and communicate with key holders on daily operational supportMonitor and ensure SLAs are met, issues escalated and...

Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

We are looking for a highly motivated individual to join our team as a Contact Centre Manager. As a key member of our team, you will be responsible for managing process improvement projects and working closely with stakeholders to ensure that requirements are met.Your strong background in system enhancement planning and project management will be essential...

Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

About the role:This Incident and Problem Manager role is part of our Service Management team, responsible for ensuring that our IT services are delivered efficiently and effectively. The ideal candidate will have experience in technical troubleshooting, leadership, and problem-solving, with a passion for learning new technologies and proprietary systems.This...

**Company Overview:**The National Library Board (NLB) plays a vital role in nurturing a Knowledgeable Nation by promoting reading, learning and history through our network of 28 libraries across Singapore.We strive to provide excellent service delivery that improves the lives of the community. Our flexible, hybrid work environment offers rewarding...

As a key member of our team, you will be responsible for leading the delivery of multiple public sector accounts in Singapore.You will work closely with engagement managers and delivery executives to ensure effective delivery governance procedures are established and implemented across the portfolio.This role requires a strong leadership focus on quality...

Key ResponsibilitiesLead and oversee Service Excellence and Systems Management for the Customer Relations Group, ensuring continuous delivery of service excellence in line with the Board's mission, vision, and cultural framework.Review, analyze, and track CUG's KPIs while monitoring the Board's service incentive programs to ensure service standards are...

Roles & ResponsibilitiesCompany OverviewEvernet Systems Private Limited is a vibrant Managed Service Provider based in Singapore. We’ve been growing our business under the radar for 10 years, driven by our belief that all businesses we partner with, we implement a robust, secure and stable IT systems and network and manage it for them well.With the recent...

This is a key role in our organization, reporting directly to the Account Director. As a Service Delivery Executive, you will be responsible for leading the facilities management portfolio activity, focusing on building operations, service contracts, financial, and team management.Key Areas of ResponsibilityLead the development and implementation of...

Roles & ResponsibilitiesRequirementBachelor Degree in Computer Science, Information Technology, or a related field 10+ years of progressive experience in IT service delivery, with at least 5+ years in a leadership role. Experience managing large IT environments. Experience with ITIL framework and best practices, ITIL Foundation...

The Service Delivery Director will be responsible for overseeing the overall service delivery strategy at this Is An IT Support Group. This includes managing the daily operations of our attractions and ensuring a high level of customer satisfaction.About the TeamOur team is passionate about delivering exceptional service and creating memorable experiences...

About the Job:We are seeking an experienced professional to join our team as a Service Delivery Coordinator. As a key member of the team, you will be responsible for ensuring the smooth operation of service delivery within MINDEF/SAF.Key Responsibilities:Developing and implementing operational strategies to enhance service deliveryCoordinating parliamentary...

We are seeking an experienced operational leader to join our dynamic team and drive the delivery of exceptional service to our patients.The successful candidate will have a proven track record of managing teams, driving operational efficiency, and achieving business goals. A bachelor's degree in a relevant field, such as business management or a STEM field,...

Job RequirementsThis Is An IT Support Group is seeking an experienced Service Delivery Expert to manage and coordinate customer delivery services.The ideal candidate will have excellent communication skills, both written and verbal in English, and proficiency in MS Office – Word, Excel, Power Point. Knowledge in SAP or similar ERP system is preferred but...

This Is An IT Support Group is seeking a seasoned professional to fill the role of Practice Manager in our Professional Services team.As a Practice Manager, you'll be responsible for driving success with our Professional Services customers, managing bookings, revenue, margins, and satisfaction targets.You'll create and drive legal terms agreements for your...

We are looking for a talented Service Delivery Specialist to join our team at This Is An IT Support Group. As a Service Delivery Specialist, you will be responsible for developing and enhancing operational capability in the domain of service delivery for MINDEF/SAF.Key Responsibilities:Develop Operational Capability: Develop the structure, concept of...

Job DescriptionThe Area Product Owner will support the delivery of best-in-class execution systems for Loans, Mortgages & Deposits. This role entails defining the strategic product vision, gathering end-user requirements, and driving timely and quality delivery against the Product backlog.

Roles & ResponsibilitiesYou are responsible for overseeing the end-to-end delivery and management of cloud services, ensuring SLAs, customer satisfaction, and operational efficiency. This role involves working closely with cross-functional teams, including Cloud Operations, DevOps, and Cybersecurity, to drive high standards in service delivery and continuous...

Company Overview:HAYS SPECIALIST RECRUITMENT PTE. LTD. is seeking a highly skilled and experienced professional to lead their Service Delivery and Change Management initiatives. The ideal candidate will have a strong background in service delivery and a proven track record in change management at a senior level.Job Description:This role is pivotal in...