IT Service Delivery Director

6 days ago


Singapore DBS Bank Limited Full time
Company Overview
DBS Bank Limited is a leading financial institution in Asia, committed to helping our customers achieve their financial goals. Our Group Technology and Operations (T&O) team enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation.

Job Summary
We are seeking a highly skilled IT Service Delivery Director to join our team. The ideal candidate will have a strong background in IT operations and excellent leadership skills.

Key Responsibilities
  • Develop and implement strategies to improve SNOC monitoring and efficiency.
  • Lead a team of service providers to deliver quality infrastructure services.
  • Work closely with vendors, regulators, and other IT groups to ensure smooth operation.
  • Collaborate with business stakeholders to understand their needs and develop solutions.

Requirements
  • Minimum 5 years IT experience in a bank.
  • Strong knowledge of application or infrastructure monitoring systems.
  • Experience in scripting and web development.
  • Ability to work under pressure and meet deadlines.
  • Excellent communication and leadership skills.

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