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9866 - IT Support Engineer ( Production Support )

2 months ago

Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time
Roles & Responsibilities

Position: IT Support Engineer (Production Support)


Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $7,000 (Depends on Experience)


Roles/Responsibilities

  • Responsible to provide BAU support for responsible for ensuring system availability and provide support for applications like Core HR, Self Service HR, Leave Management, Talent Management, Compensation Modules and other ERP financial modules.
  • Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
  • Support diverse jurisdictions comprising of multi country
  • Fine tune applications and systems for high performance and higher volume throughput
  • Contribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met.
  • Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
  • Respond on time to the queries raised by various business units.
  • Provide timely updates regarding production status and progress of issue resolution.
  • Perform impact analysis of enhancements/projects that will impact supported systems.
  • Participate in Disaster Recovery and Business Continuity exercises.
  • Provide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.

    Qualifications and Skills
  • Bachelor Degree or equivalent in Computer Science or related field.
  • Able to support SIT/UAT/PROD/DR deployment, with DevOps
  • Able to support relevant software/platform/database upgrade for the systems
  • SQL, Unix/Linux, Oracle, WebLogic, Java J2E
  • Willing to work off-hours and weekends when required for projects or emergency support.

Karen Lee Kai En Reg No: R22108159

The Supreme Hr Advisory Pte Ltd EA No: 14C7279


Tell employers what skills you have

Perl
Talent Management
Troubleshooting
Oracle
Business Continuity
ERP
Throughput
SDLC
SQL
Application Support
Java
Disaster Recovery
Linux
Technical Support

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