Product Support Engineer

3 weeks ago


Singapore Grundfos Full time

Product Support Engineer, CBS

Singapore

What is the Job all about?

Design and quote creative, accurate, timely and relevant customized water pump solutions that meet the customer requirements and expectations in the best possible way. These solutions are required for applications in which a standard product is not capable of delivering the needed results.

This role will be directly reporting to the Regional Head for Operations , and to be based in Singapore.

Your main responsibilities:

Customer Support function

  • Design and quote customized pump solutions after taking in the requirements from the end customers via the salespersons.
  • Communicate effectively with salespersons from multiple countries to be able to first understand their requirements, and then explain in detail the solution proposed, working together towards something that is both relevant and also achievable.
  • Convey from internal and external customer requests to executable instruction to the factory team
  • To act as a company ambassador to internal and external customers for factory visits & witness testing

Product Support function

  • Ability to find the best solution to nonlinear problems with multiple alternatives and non-clear paths.
  • Good understanding on hydraulic is expected in order to provide accurate pump designs and solutions, as well as to be able to reconcile the test rig results with the actual installation results obtained in respect to head, flow, efficiency, Net Positive Suction Head (NPSH), etc.
  • Establish the sourcing of components/contractors for the production of customized solutions to pumps or systems as requested by customers
  • Capable of carrying on continuous improvement on the everyday job, so that every time it is done in a more efficient way.
  • To interact professionally with internal and external customers/third party inspectors on pump compliance testing or inspection, working closely with the PT team.

Data Maintenance

  • To create and maintain Production Master Data of customized products and its sub- components into the SAP system
  • To ensure material classifications are create and maintain correctly in SAP system for locally sourced components/products
  • To create and maintain the Bill of Materials (BOM), Routings and its structure of the FPV products in the SAP system

General

  • Active involvement and participation in relevant company appointed projects and activities
  • Continuous suggestions and improvements to the total operations and own job areas
  • Any other ad-hoc duties assigned

Your background:

  • At least 2 years of relevant working experience
  • Degree in Electrical, mechanical or other related Engineering education and experience
  • Ability to find the best to nonlinear problems with multiple alternatives
  • Strong engineering foundations to asses and propose feasible solutions to problems.
  • Good communication abilities to be able to understand requirements and negotiate solutions with customers
  • Possess good initiative and able to work independently to find solutions to the problems on your own
  • Ability to work in multiple projects at the same time, effectively managing the time spent in each one
  • Capable of questioning the status quo to think of better ways to carry out the daily activities and processes

What's in it for you?

Whether it's developing skills or advancing your expertise even further, we'll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You'll be welcomed from day one into an inclusive, trusting environment guided by six core values.

  • Development opportunities in an international environment
  • People- and value-focused organization culture
  • Social-, team and sport events
  • Training opportunities

Do you want to learn more?

If this job sounds appealing, please send your resume and cover letter by clicking "Apply".

To dig deeper into the Grundfos universe, follow us on LinkedIn or Youtube, and to get to know some of your future colleagues and why they love working at Grundfos, check out Meet our people

We look forward to hearing from you.



  • Singapore Solderfield Pte Ltd Full time

    Key ResponsibilitiesInvestigate production issues, respond based on production defect severity SLAs.Manage and respond to users on timely manner.Log incident ticket for production issues and user queries.Follow up on defect and incident closure and meet incident closure KPI.Make sure system availability as per respective agreed SLA.Ensure daily start of...


  • Singapore SOLDERFIELD PTE LTD Full time

    Roles & ResponsibilitiesKey Responsibilities Investigate production issues, respond based on production defect severity SLAs. Manage and respond to users on timely manner. Log incident ticket for production issues and user queries. Follow up on defect and incident closure and meet incident closure KPI. Make sure system availability as per respective...


  • Singapore Grundfos Full time

    Product Support Engineer, CBS Singapore     What is the Job all about?   Design and quote creative, accurate, timely and relevant customized water pump solutions that meet the customer requirements and expectations in the best possible way. These solutions are required for applications in which a standard product is not capable of delivering the...


  • Singapore APPLIED MATERIALS SINGAPORE TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if...


  • Singapore Applied Materials Singapore Technology Pte. Ltd. Full time

    Key ResponsibilitiesDevelop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process.Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if required) on New Product final...


  • Singapore MARKETING M&E 2000 PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities· Engaged in sizing, calculation, design layout, quantities and estimation based on drawings.· Provide technical support to Sales team.· Preparation of quotation and technical proposal.· Prepare drawings and other technical submittals.· Attend meetings with consultants, engineers and clients.· On-site...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesPosition: IT Support Engineer (Production Support)Working Location: Jurong / Tuas (Client Site)Working Days : 5 Days ( Mon- Fri)Working Hours: 8am-5pm /830am-530pmSalary Range: $7,000 (Depends on Experience)Roles/Responsibilities Responsible to provide BAU support for responsible for ensuring system availability and provide support...


  • Singapore Marketing M&e 2000 Pte. Ltd. Full time

    Job Responsibilities. Engaged in sizing, calculation, design layout, quantities and estimation based on drawings.. Provide technical support to Sales team.. Preparation of quotation and technical proposal.. Prepare drawings and other technical submittals.. Attend meetings with consultants, engineers and clients.. On-site troubleshooting/servicing work,...


  • Singapore Solderfield Pte Ltd Full time

    Job Responsibilities:Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation.Prioritize defects and plan for production release based on defect criticality or align with the quarterly release.Develop programs, support end-to-end testing in SIT, support UAT and prepare for deployment to production...


  • Singapore KAROOOOO MANAGEMENT COMPANY PTE. LTD. Full time

    Roles & ResponsibilitiesJob SummaryThe purpose of the position is to improve and support products within Video Solutions in Cartrack. The role requires the incumbent to fully understand Video products, their functionality, and processes. This includes the (linux based) server and database setup, the camera hardware, firmware and, to a limited extent...


  • Singapore SOLDERFIELD PTE LTD Full time

    Roles & ResponsibilitiesJob Responsibilities: Perform root cause analysis on incidents (application, batch and connectivity) and provide a solution for remediation. Prioritize defects and plan for production release based on defect criticality or align with the quarterly release. Develop programs, support end-to-end testing in SIT, support UAT and prepare...


  • Singapore Karooooo Management Company Pte. Ltd. Full time

    Job SummaryThe purpose of the position is to improve and support products within Video Solutions in Cartrack. The role requires the incumbent to fully understand Video products, their functionality, and processes. This includes the (linux based) server and database setup, the camera hardware, firmware and, to a limited extent the product front end/website...

  • Product Engineer

    3 weeks ago


    Singapore SLS BEARINGS (SINGAPORE) PRIVATE LIMITED Full time

    Roles & ResponsibilitiesResponsibilities:· Provide technical sales support to the local/overseas team· Attend to customers onsite and trouble-shooting for related applications· Promote & support a specific product line to customers· Conduct product training & presentation· Build good relationship with customers to understand their total needs· Work...

  • Product Engineer

    3 weeks ago


    Singapore Singapore Changi Technology Pte. Ltd. Full time

    Job Description:Responsible for supporting yield improvement, driving, and managing the continuous yield and quality improvement for various devices.Responsible for having close interaction with Product Test Engineering team and communicate technical product status to management.Responsible for following up with Foundries and test subcontractors to resolve...

  • Reliability Engineer

    2 weeks ago


    Singapore Atr Eastern Support Pte Ltd Full time

    Avions de Transport Regional (ATR) GIE Founded in 1981. ATR has become world leader on the market for regional aircraft with 90 seats or less. Since its creation, ATR has sold over 1,500 aircraft to over 200 operators based in more than 100 countries. ATR planes have totaled over 28 million flight hours. ATR is a joint partnership between two major European...


  • Singapore Talent Trader Group Pte. Ltd. Full time

    Responsibilities:Supports the AFC models introduction such as demo, launching, and semi-shows).Identifies and reports new product ideas and innovations to expand the product and service portfolio.In charge of the feasibility studies and sample construction for new business opportunities.Participates in R&D initiatives to set target requirements and purchase...


  • Singapore APPLIED MATERIALS SINGAPORE TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities Develop new procedures and Best Known Methods (BKMs) to service new products. Contribute to the FMECA process. Participate in or own first chamber Build & Test in Apps lab. Solve issues, or work with Engineering to address issues identified. Work with Manufacturing to develop procedures and participate (if...


  • Singapore ATR EASTERN SUPPORT PTE LTD Full time

    Roles & ResponsibilitiesAvions de Transport Regional (ATR) GIE Founded in 1981. ATR has become world leader on the market for regional aircraft with 90 seats or less. Since its creation, ATR has sold over 1,500 aircraft to over 200 operators based in more than 100 countries. ATR planes have totaled over 28 million flight hours. ATR is a joint partnership...

  • Production Engineer

    2 weeks ago


    Singapore ARKEMA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are inviting passionate individuals to COME and JOIN us. Be part of our team, ARKEMA!The plant in Singapore, located in Jurong Island, is new and combines monomer and polymer productions. It is the result of exceptional investments and aims to support strong demand from the customers in Asia.The plant in Singapore is new and...

  • Production Engineer

    2 weeks ago


    Kallang, Singapore Adecco Full time

    Drive defined plans, within the scope of responsibilities on the following subject matters, in according to the GPVs, by leading and coordinating with multi-department resources, for the planning of production operations in Singapore plant through the optimization of floor space, materials, personal and equipment utilization. Drive defined plans, within the...