L2 Production Support

1 week ago


Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

Responsibility

  • Has experience or knowledge on Incident and Problem management.
  • Health check and monitoring production system and job scheduling to ensure SLA is meet.
  • Troubleshoot and solve production issues related to performance and reliability throughout the software stack.
  • Proactively identify bottlenecks in the system and work to resolve these issues before they become a problem.
  • Continuous improvement of the system, e.g. job automation, performance tuning.
  • Should be able to troubleshoot the issues and find out the root cause.
  • Hands on experience on monitoring tools like Grafana has added advantage.
  • Has a good experience or knowledge on Incident and Problem management.
  • Knowledge on GIT Bitbucket and Drone/Jenkins has added advantage.
  • Knowledge on Actimize/Hadoop has added advantage.
  • Adapt fast pace and able to manage stress environment, working under pressure
  • Should have decent knowledge on MS SQL server/MariaDB or any SQL databases and able to troubleshoot/write/debug/optimize the SQL programs.

Requirements:

  • Working experience, preferably in Banking Industry. Experience in troubleshooting/optimizing/debugging/writing SQLs, Java L2 support with good communication and analytical skills
Kindly indicate 10- L2 Production Support

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