L2 Production Support Engineer

2 weeks ago


Singapore Eames Consulting Full time

Job Details:

Location:
Singapore-
Salary: Up to $132K basic per annum + bonus-
Contact: Sarah Tan
Responsibilities:

  • Manage daily issues and health checks, collaborating with various stakeholders to prioritize and resolve incidents.
  • Act as the focal point for critical/highimpact incident resolution in production.
  • Support 24/7 highavailability systems, participating in an oncall rotation during nonoffice hours.
  • Correlate events across systems to identify potential root causes of problems.
  • Take ownership of operational issues, providing initial response, tracking, and resolution where possible.
  • Direct crossfunctional teams to troubleshoot and resolve complex systems issues.
  • Investigate and provide workarounds for production issues, engaging L3/Vendor teams for further investigation.
  • Respond promptly to users regarding reported production issues and clarifications.
  • Generate onetime reports based on user or audit requests.
  • Facilitate problem governance calls with business users, Dev, and Vendor to prioritize tickets.
  • Ensure services are restored after system maintenance, OS patching, or DB patching activities.

Requirements:

  • Minimum 8 years of experience
  • Handson experience in supporting Swiftrelated products like Swift Alliance, Alliance Messaging HUB, GPI, SAG/SNL.
  • Handson experience in IT Operations/Production support at L2/L3 levels.

  • L2 Production Support

    2 weeks ago


    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Responsibility Has experience or knowledge on Incident and Problem management. Health check and monitoring production system and job scheduling to ensure SLA is meet. Troubleshoot and solve production issues related to performance and reliability throughout the software stack. Proactively identify bottlenecks in the system and work to resolve these issues...

  • L2 Production Support

    2 weeks ago


    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Roles & ResponsibilitiesPosition: L2 Production Support Domain: Credit Origination Employment Type: 1-year Agency Contract (Highly Renewable) Location: AlexandraJob ObjectivesApplication support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to business.Key...

  • L2 Production Support

    2 weeks ago


    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Exciting Opportunity to Join Our Team as L2 Production Support (Middleware) at AvensysAvensys is a well-known global IT professional services company based in Singapore. With a focus on enterprise solution consulting, business intelligence, business process automation, and managed services, we have built a strong reputation over the years. Serving clients in...


  • Singapore ScienTec Consulting Full time

    L2 Cloud Support Engineer (AWS) Working Hours: Normal office working hours (Hybrid working arrangement) Working Location: Central Remuneration package: Basic Salary + AWSRoles & Responsibilities: To support change implementation (includes system patching and upgrades, configuration changes and enhancement etc), and service request To support incident...


  • Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities: Provide L2 support for production systems, ensuring high availability and performance. Monitor and resolve issues related to SQL databases and Linux servers. Troubleshoot and analyze technical problems, identifying root causes and implementing solutions. Collaborate with L1 support and other technical teams...


  • Singapore ELLIOTT MOSS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities:Provide L2 support for production systems, ensuring high availability and performance. Monitor and resolve issues related to SQL databases and Linux servers. Troubleshoot and analyze technical problems, identifying root causes and implementing solutions. Collaborate with L1 support and other technical teams to...


  • Singapore Rapsys Technologies Full time

    Work Experience: 7-8 YearsLocation: SingaporeJD:Must have: Experience with Core Java 8, Cloud Foundry and non-relational databases, and Linux, Unix systems Manage high severity incidents and high customer impact incidents focusing on fast recovery 24/7 Application L2 Support Ensure SIT and UAT approval and UAT BU Sign off. Champions production resilience and...


  • Singapore 5ZAL MANPOWER SERVICE PTE. LTD. Full time

    Must Have: Min 5 years' experience Ready to work in Production Support/L2 Support Knowledge of Unix, shell script, SQL, Open shift/Kubernetes Should be proficient in one of the technologies Java / Python / Database / Hadoop Strong knowledge of ITIL processesGood to Have: SRE knowledge Cloud concepts preferably GCP

  • L2 Production Support

    4 weeks ago


    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...

  • L2 Production Support

    4 weeks ago


    Singapore AVENSYS CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...


  • Singapore JP infotech Full time

    Min 2-4 YearsRole and Responsibility:To coordinate and support infrastructure maintenance activities.To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.To manage Production issues by responding in a timely manner in accordance to the Service Level...


  • Singapore Horizon Software Full time

    Job descriptionJob Role: We are looking for a Java Developer with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. You will be part of an open and talented software team that works on mission-critical applications. Java Support roles and responsibilities include managing Java/Java EE application debug and...


  • Singapore Horizon Software Full time

    Job descriptionJob Role: We are looking for a Java Developer with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. You will be part of an open and talented software team that works on mission-critical applications. Java Support roles and responsibilities include managing Java/Java EE application debug and...


  • Singapore Horizon Software Full time

    Job descriptionJob Role: We are looking for a Java Developer with excellent debugging, troubleshooting and communication skills in enterprise-grade applications. You will be part of an open and talented software team that works on mission-critical applications. Java Support roles and responsibilities include managing Java/Java EE application debug and...

  • L2 Cloud Engineer

    2 weeks ago


    Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesL2 Cloud Engineer (Azure)Working Hours: Normal office working hours Working Location: Central Remuneration package: Basic Salary + AWSWe are looking for a dedicated L2 Cloud Engineer to support Azure Cloud operations, while also contributing to change implementation, Cloud Migration, and gaining experience with DevOps and Cloud...


  • Singapore Luxoft Full time

    Singapore, SingaporeTechnical Support (SL2)BCM Industry03/04/2024Req. VR-104038Project description:Responsibilities:To coordinate and support infrastructure maintenance activitiesTo work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the businessTo manage Production...

  • L2 Production Support

    4 weeks ago


    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Roles & Responsibilities Position: L2 Production Support Domain: Credit Origination Employment Type: 1-year Agency Contract (Highly Renewable) Location: AlexandraJob ObjectivesApplication support analyst to provide efficient application support service for cross-functional or regional applications to provide a stable a production environment to...

  • Production Support

    2 weeks ago


    Singapore TANGSPAC CONSULTING PTE LTD Full time

    Position: Production Support AnalystEmployment Type: 1-year Agency Contract (Highly Renewable)**Location: AlexandraJob ObjectivesExperienced in Microsoft Dynamics CRM, MS SQL Server, Unix, Oracle with Production Support and Administration experience primarily in L2 Support role.Key Responsibilities Deliver a 1st class Production Support service to UOB's...


  • Singapore ANTAES ASIA PTE. LTD. Full time

    Contribute to IT projects in the banking industry for Antaes clients. Be a team member of L2 production support team located across Singapore, Hong Kong and India to ensure 2 7 production support for the APAC region. Independently debug and propose resolution/workaround for complex production issues. Ensure root cause analysis is performed where necessary...


  • Singapore Experis Full time

    Location: Changi Business Park Industry: Banking environment ResponsibilitiesResponsible for production system integrity and production system readiness of systems under the Digital Platform System team. Perform L2 support and troubleshooting for production incidents and critical system interface through Automation and Workflow systems. Support the Incident...