![THE SUPREME HR ADVISORY PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
9866 - Desktop Support Engineer [ L2 ]
2 months ago
Position: Desktop Support Engineer (Band 2) x2
Working Location: Jurong / Tuas (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm /830am-530pm
Salary Range: $2,800-$3,200
Job Description
- Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
- Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
- Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
- Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.
Position Responsibilities and Functions
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- Ability to work in a project-based environment requiring flexibility and teamwork.
- Performs other duties as assigned.
Minimum Qualifications and Skills
- Bachelor’s Degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- 2-3 Years working experience in relevant field
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Willing to work off-hours and weekends when required for projects or emergency support.
- 2-3 years’ experience in Windows Desktop support.
Karen Lee Kai En Reg No: R22108159
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
Tell employers what skills you have
A+
Mac
Troubleshooting
Microsoft Office
Windows 10
Hardware
Ticketing
Windows 81
Laptops
Active Directory
Windows 7
Computer Hardware
XP
Operating Systems
Windows
Encryption
-
Desktop Engineer L2
2 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesAble to provide L2 support Supporting and communicating with end users regarding their IT issues Perform troubleshooting for client platform related problems. Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties. Involved in...
-
Desktop Support Engineer L2
2 weeks ago
Singapore ITCAN Pte Ltd Full timeI need some of your detailsCurrent salaryExpected SalaryNotice periodDOBTotal desktop experience:PassportDegreeTranscriptsDeclaration(kindly fill the attached declaration)Job Description for Senior Desktop Support EngineerPrimary PurposeThis position provides the desktop support for the first contact point for customers, you will be responsible.to provide...
-
Desktop Engineer
2 weeks ago
North-East Singapore PERSOLKELLY Full timeLooking for L1 and L2 Desktop Engineers to support Polytechnic sites for a period of 12 months End User support for Desktop / Laptop / Tablets and AV Equipment. yDesktop Engineer L1 / L2Work Hours: Monday to Friday 8.00am to 5.30pmLocation: Dover and Punggol Sites**Salary Range: $2800 to $3500**Main Duties and Responsibilities: - Situated on site at...
-
Desktop Support Engineer
2 months ago
Singapore AZQORE SA SINGAPORE BRANCH Full timeRoles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...
-
Desktop Support Engineer
4 weeks ago
Singapore AZQORE SA SINGAPORE BRANCH Full timeRoles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...
-
Desktop Engineer L2
2 weeks ago
Singapore UPNB INFO Full timeThe desktop engineer installs, maintains, and troubleshoots required client software and hardware. The desktop engineer's vital goal is to deliver support to an organization's desktop, laptop to ensure all computers, network connections and software are functioning smoothly. Level 2. At least one year experience in IT fieldJob Type: PermanentSalary: $2,...
-
Desktop Support Engineer L2
2 weeks ago
Singapore HELIOS SYSTEMS PTE. LTD. Full timeJob Description: 3 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting. Knowledge of ITIL processes and practices. Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols. Excellent problemsolving and troubleshooting skills. Strong communication and...
-
IT Support Engineer
2 weeks ago
Singapore Volt Full timeLocation: Singapore Job Type: Permanent Salary:S$3000 S$4000 per monthReference: BBBH10567_ Contact:Jeanette YeoIT Support Engineer | LL2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App|IT Support Engineer - 2 years Contract SingaporeCurrently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account...
-
Desktop Support Engineer
2 weeks ago
Singapore ANRADUS PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionIndustry/ Organization Type: IT / Software Position Title: Desktop Support Engineer (L1 / L2) Working Location: West (Jurong / Tuas) Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM) Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance Duration: Permanent RoleKey ResponsibilitiesProvide...
-
Desktop Support Engineer L2
2 weeks ago
Singapore ITCAN Pte Ltd Full timeResponsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels. - Perform troubleshooting for client platform related problems - Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates...
-
Desktop Support
2 weeks ago
Singapore TECHEDGE-SOLUTION PRIVATE LIMITED Full timeWindows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. Excellent communication relationshipbuilding and internal customer service skills Willing to work offhours and weekends when required for projects or emergency support. Provide first level /Second...
-
L1 Desktop Support Engineer L1 Desktop Support
2 weeks ago
Singapore I-SERV ASIA PTE. LTD. Full timeJob overviewKey responsibilities Handles the Helpdesk hotline during office hours. Provides technical support, training, and guidance to users over the phone, remote login, or facetoface. Responds to incidents within SLA or within a timely manner with appropriate level of urgency, and follows up with customers on all issues Escalates and coordinates Service...
-
Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeUse diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users on basic software, hardware and peripheral device operation...
-
Desktop Support Engineer
2 weeks ago
Singapore RECRUITPEDIA PTE. LTD. Full time**Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an Desktop Support Engineer (ERP) to be part of their team for ongoing transformation projects. They are located in the East - easily accessible.Responsibilities Desktop Support Engineer (ERP): Provide support and maintenance...
-
Desktop Support Engineer L1/L2 support
2 weeks ago
Singapore MASTERS CAREER CONSULTANCY PTE. LTD. Full timeRoles & ResponsibilitiesIndustry/ Organization Type: IT / Software Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. • Provide timely communication on issues status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade,...
-
Desktop Support Engineer L1/L2 support
4 weeks ago
Singapore MASTERS CAREER CONSULTANCY PTE. LTD. Full timeRoles & ResponsibilitiesIndustry/ Organization Type: IT / Software Provide first/second level contact and problem resolution for customer issues. Work with Third Party Vendors to remediate complex AV issues as needed. • Provide timely communication on issues status and resolution. Maintain ticket updates for all reported incidents. Install,...
-
Singapore SCV RESEARCH AND DEVELOPMENT PTE. LTD. Full timeRoles & Responsibilities L1/ L2 Support and Maintenance of the Company's IT laptops/ smart devices, printers, backup and network security on Microsoft, Android and Apple in office and for the remote users IT Patch Management and Vulnerability Management of laptops, company phones via Intune Manage Azure Active Directory, Authentication, Authorization Group...
-
Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and...
-
Desktop Support Engineer
2 weeks ago
Singapore RECRUITPEDIA PTE. LTD. Full time**Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an Desktop Support Engineer (ERP) to be part of their team for ongoing transformation projects. They are located in the East - easily accessible.Responsibilities Desktop Support Engineer (ERP): Provide support and maintenance...
-
Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeJD:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software路 Use tools and methodologies to load, copy and customize operating system configurations for deployment路 Responsible for tracking...