Current jobs related to L1 Desktop Software Engineers - Singapore - INTERSOFTKK (SINGAPORE) PTE. LTD.

  • Desktop Support Engineer L1/L2

    2 weeks ago

    Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities Minimum 8 month for L1 and 2 years for L2 Desktop Support experience. Perform End user IT Support. Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution...

  • Desktop Support Engineer L1/L2

    2 months ago

    Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities Minimum 8 month for L1 and 2 years for L2 Desktop Support experience. Perform End user IT Support. Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution...

  • Desktop Support Engineer

    4 weeks ago

    Singapore ANRADUS PTE. LTD. Full time $2,500 - $3,300

    Job DescriptionIndustry/ Organization Type: IT / SoftwarePosition Title: Desktop Support Engineer (L1 / L2)Working Location: West (Jurong / Tuas)Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport AllowanceDuration: Permanent RoleKey ResponsibilitiesProvide first/second level contact and...

  • Desktop Support Specialist

    4 weeks ago

    Singapore ITCAN PTE. LIMITED Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at ITCAN PTE. LIMITED.About the RoleThis is an exciting opportunity for a highly motivated and experienced Desktop Support Engineer L1/L2 to provide exceptional end-user IT support services.The ideal candidate will have a strong background in desktop support, troubleshooting,...

  • Tech Aalto Pte. Ltd | L1

    6 hours ago

    Singapore Tech Aalto Pte. Ltd Full time

    De ion We are seeking a skilled and proactive L1/L2 Desktop Support Engineer to join our team. The ideal candidate will play a critical role in providing technical support, managing change requests (CR), and ensuring efficient patching processes for systems and software. The role requires someone with a strong attention to detail, excellent problem-solving...

  • IFS Capital Group | Desktop Support Engineer

    2 weeks ago

    Singapore IFS Capital Group Full time

    Reporting to the Group Tech Head, the Desktop Support Engineer will be responsible for maintaining the company’s computer hardware, software, and network systems. The job scope entails providing technical assistance to employees and troubleshooting issues to ensure smooth functionality within the organization. Key Responsibilities: Provide desktop support...

  • Desktop Support Engineer

    4 weeks ago

    Singapore TECH AALTO PTE. LTD. Full time

    About the RoleWe are seeking a skilled Desktop Support Engineer to join our team at TECH AALTO PTE. LTD. as a Technical Specialist. This is a 24/7 shift work role that requires flexibility and adaptability.ResponsibilitiesCreate and manage change requests, gathering information from multiple sources and following up with users for missing details.Validate...

  • Desktop Support Specialist

    4 weeks ago

    Singapore ITCAN PTE. LIMITED Full time

    We are seeking a highly skilled Desktop Support Specialist to join our IT team at ITCAN PTE. LIMITED.Job DescriptionThe ideal candidate will have a strong background in desktop support and be able to provide top-notch technical assistance to our clients. This role is perfect for someone who enjoys troubleshooting complex problems and working in a fast-paced...

  • L1 Desktop Support Engineer

    2 weeks ago

    Singapore SAGL CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesRoles and Responsibilities Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting. Provide day-to-day tech support for the clients. Help to add hardware and other applications as required for the clients. Support of replacement and upgrade for computer & server...

  • Desktop Support Specialist

    4 weeks ago

    Singapore TECH AALTO PTE. LTD. Full time

    Job DescriptionWe are seeking a skilled Desktop Support Specialist to join our team at TECH AALTO PTE. LTD.About the RoleThis is a critical position that requires exceptional technical expertise and strong communication skills to provide timely and effective support to our users.The successful candidate will be responsible for troubleshooting, resolving, and...

  • ITCS Group | Desktop Support Engineer

    2 weeks ago

    Singapore ITCS Group Full time

    Required to perform relocation, move and change of desktop hardware. Work closely with different third party vendors for equipment installation. Set up the Desktop PCs and Monitors for all users. Perform and document UAT for each workstation. Exchanging of Tape backups from tape library. Regular team meetings with vendors to provide avenue to highlight...

  • Wipro Limited | Desktop Support Engineer

    2 weeks ago

    Singapore Wipro Limited Full time

    Job Description Minimum of two to three (3-5) years of direct PC and Laptop hardware service experience. The tech will also have basic knowledge of network devices. Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role: Skilled in desk side support and PC break/fix including administration of Windows O/S and Basic...

  • Desktop Engineer

    4 weeks ago

    Singapore ITCONNECTUS PTE. LTD. Full time

    Job SummaryWe are seeking an experienced Desktop Engineer to join our IT team at ITCONNECTUS PTE. LTD. As a key member of our support staff, you will be responsible for providing top-notch technical support and assistance to our employees.About the RoleThe ideal candidate will have a strong background in desktop engineering, with expertise in troubleshooting...

  • Desktop Engineer

    2 weeks ago

    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Troubleshooting and repairing...

  • Desktop Engineer

    4 weeks ago

    Singapore ITCONNECTUS PTE. LTD. Full time

    Roles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Troubleshooting and repairing...

  • Desktop Engineer

    2 months ago

    Singapore PCCW SOLUTIONS INSYS PTE. LTD. Full time

    Roles & Responsibilities Install, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Providing Remotely support. Use diagnostic...

  • Senior Desktop Engineer

    2 weeks ago

    Singapore People Profilers Full time

    Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues. Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations. Lead desktop-related projects such as system upgrades, migrations, and deployments. System Architecture and...

  • L1 Support/ Desktop Support Engineer

    4 months ago

    Singapore SAGL CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesRoles and Responsibilities Perform installation and maintenance of the IT infrastructure (Hardware and Software) including remote troubleshooting. Provide day-to-day tech support for the clients. Help to add hardware and other applications as required for the clients. Support of replacement and upgrade for computer & server...

  • Desktop Engineering Lead

    3 weeks ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    About UsAt Recruit Express Pte Ltd, we are a reputable recruitment agency dedicated to connecting top talent with exciting job opportunities.Job Title: Desktop Engineering LeadWe are seeking an experienced Desktop Engineering Lead to join our team!About the RoleThe successful candidate will lead desktop-related projects, including system upgrades,...

  • Senior Desktop Engineer

    3 weeks ago

    Singapore ITCONNECTUS PTE. LTD. Full time

    Job Description:ITCONNECTUS PTE. LTD. is seeking a highly skilled and experienced Senior Desktop Engineer to join our team.About the Role:This is a key position in our organization, responsible for ensuring seamless operation of desktop systems across various platforms including Windows 7, Windows 8.1, and Windows 10. The successful candidate will be...

L1 Desktop Software Engineers

2 months ago

Singapore INTERSOFTKK (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

1. APPENDIX 1: JOB DESCRIPTIONS


Band 0 Job Description (Junior Apprentice with experience under 1 year. Limited Skills)


Job Description.


Under general supervision, the Band 0 Junior Apprentice will provide technical software, hardware and network problem resolution to all internal users by performing question/problem diagnosis and guiding users through step-by step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist IT staff; create and route incident tickets according to knowledge base instructions; and perform other related work as required. The desktop support technician will take requests and creates the initial record. Resolves all Tier One end-user problems over the phone; passes all Tier Two requests on to the appropriate support team; and contacts Third-Party Vendors for warranty service repair. This position assists customers via telephone, online chat, or e-mail to provide support for basic desktop, PC and application support. Typical candidates will be required to answer the phone, online chat or e-mail in a courteous manner and attempts to provide support for basic desktop, PC and application support.

Position Responsibilities and Functions.


a) Answer Help Desk phones

b) Provide Level 1 phone and on-site Client IT support

c) Work closely with Sr. Techs and Engineers to complete service requests and projects

d) Ability to manage time well, keeping accurate and detailed records documenting service performed and time spent.


Candidate Required Minimum Qualifications and Skills.


a) Diploma, Associate Degree or Accredited Certifications in computer science, business administration or related field preferred.

b) Basic understanding of PC operating systems hardware and troubleshooting

c) Proficiency in installing and supporting various types of PC software, hardware and peripherals

d) Strong communication skills: written, verbal, comprehension

e) Strong customer service skills

f) Experience required with Windows desktop operating systems

g) Awareness of personal limitations and when to escalate to higher level support engineers

h) Ability to take direction, working well both in a team and alone

In addition, the candidate must have the ability to perform basic office tasks and sit at a desk for an extended period of time. Job requires extensive use of computers and phones. While performing the job, the employee is required to sit, crouch, kneel, crawl, reach and have the ability to lift up to 40 pounds. Ability to work with typical hardware and cabling practices required. Must have strong written and verbal communication skills to adequately convey ideas and work well with a team. Ability to talk and hear, sit and use their hands and fingers, and reach in all directions is essential in performance of the job. Must be able to interact effectively with people at all levels of company. Work during established business hours and may require occasional weekend and/or evening work.




Tell employers what skills you have

Customer Service Skills
IT Service Management
Troubleshooting
Microsoft Office
Technical Assistance
Hardware
Ticketing
Customer Support
Interpersonal Skills
Administration
Windows Server
Application Support
Operating Systems
Windows
Communication Skills
Customer Satisfaction
Cabling
Technical Support