Guest Service Executive

6 months ago


Singapore THE CLAN HOTEL Full time
Roles & Responsibilities

Who are we?

CLAN — A term that instantly evokes a sense of kinship and community. A way of life embraced and translated into society by every culture the world over. And while a ‘clan’ may be a centuries-old concept, what it represents is as valued today as it has been through time — an extraordinary sense of belonging; an exclusive club with members of a similar frame of mind — and now the inspiration behind a fresh expression of hospitality that fuses authenticity with international expectations.


Job Expectations

  • Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
  • Understanding the guests’ preferences to ensure that services offered meet their needs.
  • Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
  • Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
  • Approach any additional tasks assigned by superiors diligently and professionally.

Requirements

  • O Levels or equivalent.
  • Able to work rotating shifts, weekends and Public Holidays.
  • Positive attitude with an outgoing personality and good communications skills.
  • Those without experience are welcome to apply.

If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us


Tell employers what skills you have

Front Office
Account Management
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Advertising
Restaurants
Housekeeping
Financial Markets
Customer Service
Directing
Financial Services
Hospitality
Technical Support

  • Singapore Paradox Clarke Quay Pte. Ltd. Full time

    The main responsibilities and tasks of this position are as listed below, but not limited to these: In charge of the Front Desk operation for the entire shift and ensure all tasks on the same shift are completed on time and follow the quality standard. To check and ensure the Front Desk is fully equipped with all stationery and report any equipment...


  • Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    Roles & ResponsibilitiesSummaryGuest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises...


  • Singapore QUAICH PTE. LTD. Full time

    Role OverviewWe are seeking an experienced and charismatic Guest Relations Executive to join our team at Quaich Pte. Ltd.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues alike.About the RoleThis is a unique opportunity to be part of a dynamic and...


  • Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesParadox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.The main responsibilities and tasks of this position are as listed below, but not...


  • Singapore PARKROYAL COLLECTION MARINA BAY, SINGAPORE Full time

    Roles & ResponsibilitiesJob Description:· Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel products, services,...


  • Singapore ROYAL PLAZA Full time

    Roles & ResponsibilitiesVoted 'Best Independent Hotel’ Award by TTG Asia Travel Awards for 10 years running as well as Winner of TripAdvisor Certificate of Excellence 2017, we invite you to be part of the Front Office team as you take on the following responsibilities: Work across reception, concierge, and executive lounge Welcome guests warmly and...


  • Singapore QT Singapore Full time

    Are you currently working in a service-based environment and looking to take your skills to one of the most exciting new brands to hit Singapore? Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction? Do you dream of an ever-changing, fast-paced team environment where you get coaching and...


  • Singapore ALPHA HR PTE. LTD. Full time $2,800 - $3,000

    We're on the lookout for enthusiastic individuals to join our team as Guest Service Executive! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team.A door host or hostess is responsible for greeting guests at the door of a restaurant or other establishment:ResponsibilitiesWelcoming Guests:...


  • Singapore SKILLSFORCE MANAGEMENT CONSULTANCY PTE LTD Full time

    My client, a private clubhouse focusing on Fine Art Exhibits, private dining, and lifestyle concierge service for C-suite level private members, is seeking a Concierge/Guest Services Executive to join them. The incumbent must be confident in dealing and communicating with members. Role: Meet and greet VIP guests and offer assistance throughout their stay....


  • Singapore 30 BENCOOLEN PTE. LTD. Full time

    Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...


  • Singapore PHOENIX OPCO PTE. LTD. Full time

    Roles & ResponsibilitiesAre you currently working in a service based environment and looking to take your skills to one of the most exciting new brands to hit Singapore?Are you stuck in an office or a retail store, desperate to show the world how you can wow customers at every interaction?Do you dream of an ever changing, fast paced team environment where...


  • Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    TREETOPS EXECUTIVE RESIDENCESWe are seeking a skilled and friendly Housekeeping Team Member to join our team at Treetops Executive Residences. As a key member of our housekeeping team, you will play a vital role in ensuring the highest level of service for our guests.Job Description:This is an exciting opportunity to work in a fast-paced environment where no...


  • Singapore VILLAGE HOTEL KATONG Full time

    Job Title: Hospitality Guest Service ExecutiveCompany Overview: Village Hotel Katong is a leading hospitality brand, committed to providing exceptional service and unforgettable experiences for our guests.Salary: SGD 3,500 - SGD 4,200 per month, depending on experience.About the Role:The Senior / Guest Service Executive will be responsible for ensuring that...


  • Singapore CONRAD SINGAPORE ORCHARD Full time

    Roles & ResponsibilitiesWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels &...


  • Singapore VILLAGE HOTEL BUGIS Full time

    Job SummaryWe are seeking a highly skilled and experienced Guest Service Executive to join our team at Village Hotel Bugis. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.


  • Singapore Amara Singapore Full time

    JOB RESPONSIBILITIES : Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Responsible for checking in guests such as registering and assigning rooms to guests. Issues access card and escorts guest to their room. Manages guests’ accounts and information availability in the...


  • Singapore HOTEL GRAND PACIFIC Full time

    Roles & ResponsibilitiesJob Description: Assist with guests' check-ins and check-outs and verify guests' reservations Coordinate daily front office activities to ensure operational efficiency Maintain accurate room status information Monitor and facililate service responses to guests' requests to ensure timely and appropriate follow-up Monitor guests...


  • Singapore CapitaLand Group Full time

    You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Acting Assistant Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure...


  • Singapore CapitaLand Group Full time

    You will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests’ satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager. Responsibilities You will: Assist guests with check-in and check-out procedures Ensure all guests are...


  • Singapore CONCORDE HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesJob Responsibilities: Sell, register and assign rooms to incoming guests, ensuring that registration cards are properly filled up. Check out departing guests based on the established procedures Inform other Departments and Outlets of arrivals, room changes checkouts and special arrangement Handle all guest enquiries referred to...