Customer Service Agent
1 week ago
• Work Week & Shift: 6 days, rotating shift
• Annual Leave: 12 days
• Location: Changi Airport Terminals
Job Responsibilities:
You play a vital role in creating a memorable experience for all our passengers. Your main role involves checkingin, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.
• Pleasant with a cheerful disposition and good interpersonal skills
• Dynamic individual with service aptitude and willingness to go the extra mile
• Proficient in English and a second language for effective communication with international passengers
Compensation:
• Local NITEC: $2000, Higher NITEC: $2100
• Monthly base salary for experienced hires without NITEC can go up to $1700.
• Shift allowance and OT (before probation, avg $200. After probation avg $200-$500 after confirmation)
• Staff transport will be provided for candidates working beyond midnight.
Tell employers what skills you have
Customer Service Oriented
Aviation
Quality Management
Converge
Interpersonal Skills
Customer Relationships
Aviation Industry
Transparency
Good Communication Skills
Customer Satisfaction
Microsoft Word
Customer Service
Customer Orientation
Able To Work Independently
Hospitality
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