Customer Service Agent
1 month ago
Benefits:
- UP to $2200
- Shift (44hours/week, including weekends)
- East
Job Scope:
1. Handling Check In duties.
- Check and ensure that flight tickets and travel documents are valid for flight
- Weigh and tag passengers luggage.
- Processing and issuing of boarding pass.
- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.
2. Departure boarding gate
- Ensure boarding pass information is accurate and passengers name on passport tally with boarding pass for departure flight
- Crowd control
- Assisting passengers with special needs
3. Meet and greet
- Meeting and greeting passengers and assist them with connecting flights
- Providing arrival/flight connection information to passengers
- Assisting passengers with special needs
4. Transfer counter
- Check and ensure flight tickets and travel documents are valid for flight
- Process and issue boarding passes
- Ensure that passengers luggage is sent to connecting flight
5. Other miscellaneous duties when assigned
Perform check in counter duties
Job Requirements:
- Strong teamwork and independent work capabilities.
- Excellent verbal and written communication skills.
- Effective problem-solving abilities.
- Good interpersonal skills for customer interactions.
- Proficient in fast and accurate computer skills.
- Self-driven and resourceful.
- Customer-oriented with a strong focus on customer satisfaction.
To Apply, kindly click on the "APPLY NOW" button and job details.
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Trance Teu (R1988522)
Tell employers what skills you have
Customer Service Skills
Customer Service Oriented
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Customer Care
Administration
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Case Management
Service Excellence
Customer Service Experience
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