Air Freight Manager

4 days ago


Singapore ALWAYSHIRED PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities

  • Provide visionary leadership to the Air Freight department, steering the team toward achieving organizational objectives
  • Oversee daily airfreight operations, ensuring seamless import and export activities in compliance with industry standards
  • Lead and develop a high-performing team, managing recruitment, training, and performance evaluations to support growth from 7 to 15 members
  • Cultivate and manage strong relationships with airlines, coloaders, and other service providers, negotiating favorable contracts and rates
  • Ensure full compliance with airfreight regulations, customs, and security requirements, while proactively identifying and mitigating risks such as cargo damage and delays
  • Develop and implement cost-efficient strategies to control expenses without compromising service quality
  • Uphold a high standard of customer service by resolving issues promptly and ensuring customer needs are met
  • Ensure accurate and timely completion of all necessary documentation, including customs declarations, airway bills, and billing
  • Regularly report on departmental performance, key performance indicators, and financials to senior management
  • Continuously seek opportunities to enhance processes, implement best practices, and improve operational efficiency
  • Promote a culture of safety within the team, ensuring adherence to safety protocols and protecting the well-being of employees and cargo
  • Develop, implement, and maintain Standard Operating Procedures (SOPs) for the Air Freight department
  • Maintain effective communication with other departments, customers, and stakeholders to ensure smooth operations

Qualifications

  • Minimum Diploma or Degree in Logistics or a related field
  • At least 5 years of managerial experience in Air Freight Operations, with a deep understanding of air freight regulations and best practices
  • Proven leadership skills with experience managing and growing a team
  • Strong negotiation skills and the ability to manage vendor relationships effectively
  • Excellent organizational and problem-solving abilities

Interested candidates please apply online or send your latest CV to alex.fong@AlwaysHired.com.sg


AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293


Tell employers what skills you have

Negotiation
Market Research
Vendor Relationships
Leadership
Microsoft Excel
Analytical Skills
Qualitative Research
Financials
Strategy
Air Freight
Communication Skills
Statistics
Wellbeing
Customer Service
Decision Making

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