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Air Freight Manager

2 months ago

Singapore ECMS EXPRESS (S) PTE. LTD. Full time
Job Title: Air Freight Manager

ECMS EXPRESS (S) PTE. LTD. is seeking a highly skilled Air Freight Manager to join our team. As an Air Freight Manager, you will be responsible for managing the air freight operations, ensuring timely and efficient delivery of cargo to our customers.

Key Responsibilities:
  • Attend to customer enquiries and forward them to our allotment airlines with cargo details.
  • Provide customers with competitive rates from our allotment carriers and follow up on business status.
  • Create JOB assignments in our in-house system for cargo details, shipper requirements, and proceed with booking with carrier's quotation email.
  • Provide booking confirmation to customers once received from the carrier.
  • Conduct regular visits to build trust and establish long-term relationships with existing customers while maintaining market competitiveness.
  • Identify and explore new customer opportunities.
  • Manage accounts receivable processes and ensure timely payment receipts from customers.
  • SOURCE pricing or solutions for businesses that do not transit via SG based on sales inquiries through the cargo network platform.
Requirements:
  • Candidate must possess 5-8 years of experience in the air freight industry.
  • Minimum of a Diploma in a related field; candidates with over 8 years of experience in logistics are encouraged to apply even without formal educational qualifications.
  • Strong negotiation skills with a proven track record in acquiring new customers.
  • Excellent communication and active listening skills, with the ability to build and maintain relationships with internal and external stakeholders.
  • Strategic thinking and problem-solving abilities focus on driving results and delivering value.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Proficiency in Microsoft Office suite; experience with logistics management software is a plus.