Freight Forwarding Operations Specialist

2 months ago


Singapore UNION AIR FREIGHT (SINGAPORE) PTE. LTD. Full time
Key Responsibilities:

As a Freight Forwarding Operations Specialist at UNION AIR FREIGHT (SINGAPORE) PTE. LTD., you will be responsible for ensuring the smooth flow of cargo through our operations. This includes attending to calls and emails from agents on cargo arrival notices, receiving pre-alerts from sales support and overseas agents, and monitoring shipments for arrival dates, times, and any issues.

Additional Responsibilities:

You will be responsible for transferring job information into our in-house system, breaking-bulk console and direct consignments, coordinating with contractors for airlines and agents cargo clearance, and corresponding with overseas offices on general import inquiries. Additionally, you will attend to customers' requests for flight information, cargo, and delivery status, as well as respond to queries from the Singapore Customs. Your tasks will also include preparing and issuing invoices and billings to close jobs, filing documents, and performing any ad-hoc duties assigned by management.

Requirements:

For this role, you will need at least 1 year of relevant experience in freight forwarding and proficiency in Microsoft Office. You should also be a team player with good attitude and initiative, and possess skills in inventory management, securities, and good communication. You will work closely with our team to ensure the efficient and effective movement of cargo through our operations.

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