Client Relationship Manager

5 days ago


Singapore PEAK PERFORMER PARTNERS Full time
Roles & Responsibilities

Job Description:

As a Client Relationship Manager, you will be the primary point of contact for our clients, ensuring they receive personalized, high-quality service. You will manage client accounts, assist with policy inquiries, provide guidance on product offerings, and work with internal teams to deliver tailored solutions.

Client Relationship Management : Develop and maintain strong, long-lasting relationships with clients by providing exceptional service and ensuring satisfaction.

Consultative Approach : Assess clients' needs and provide customized recommendations based on their goals and circumstances.

Account Management : Assist clients in understanding their current products, renewal processes, and any potential changes to coverage or services.

Support : Guide clients through processes and offer support, ensuring timely resolutions.

Problem Resolution : Address and resolve client concerns or issues quickly, ensuring a positive experience.

Collaboration : Work closely with internal teams to ensure seamless service delivery.

Market Knowledge : Stay informed on trends, product updates, and competitor offerings to provide clients with up-to-date advice.

Why Join Us?

  • Competitive salary and benefits package
  • Opportunity for career growth and professional development
  • A supportive, fun & dynamic work environment
  • Access to ongoing training and resources to expand your knowledge
Tell employers what skills you have

CRM
Account Management
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Interpersonal Skills
VIP
Relationship Management
Adaptability
Cross Selling
Advising Clients
Customer Management
Communication Skills
Financial Advisory
Customer Service
Pricing
Customer Services
Financial Services
Service Delivery
Customer Service Experience

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