Guest Relations Customer Service

COMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

**Responsibilities**: - Responsible for the handling of all guest-related matters. - Greet guests and escort guests to tables - Coordinate the seating of guests and assign guests to tables suitable to the size of each group. - Oversee the flow of guests in and out of the Restaurant. - Handle all restaurant reservations (including big group booking...

Assist department with daily property activities and promotions. - Encourage and assist guest to perform mobile check in and check out in the hotel. - Perform role as Front Office Executive and assist guest check in, check out and handling guest enquiries. - Manage and resolve guest complaints and feedback.nt with accurate tourist information. - Manage and...

Roles & ResponsibilitiesGuest Services Officer (Front Office)Location: BugisSalary: $2200 - $25003 shift work6 Days WorkDUTIES AND RESPONSIBILITIESGuest ServicesCheck-in and Check-outGreet guests upon arrival, verify reservations, and process check-ins and check-outs efficiently.Guest AssistanceProvide information about hotel services, and local attractions....

**Be part of the amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us! The **Guest Service Team Leader (Guest Relations) **is responsible in creating extra-ordinary and highly personalized guest experiences by recognizing and engaging actively with hotel guests. He/She will also support...

Roles & Responsibilities5 Days 44 Hours, Split ShiftAWS + VB + Split shift allowance and moreCollaborate with reservation staff and restaurant manager for table assignments and special requests, while warmly welcoming and assisting guests. Maintain a strong grasp of the menu and restaurant operations, ensuring accurate menu knowledge.Effectively manage the...

COMPANY DESCRIPTION A popular eatery in Japan since the late 1950s and now making its debut to Singapore, Michelin Starred Shisen Hanten spreads the love of traditional Szechwan cuisine smack dab in the middle of Orchard Road. It is also the only 2-Michelin Starred Chinese restaurant in Singapore, for 4 consecutive years. Helmed by Chef Chen Kentaro, and...

**1. JOB DESCRIPTION**: Job Title Guest Relations Officer **Job Description & Requirements**: **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in...

Part Time position 3 to 4 days Working Hours 6 pm to 130 am Staying in East (Tampines/ Pasir Ris) **Key Responsibilities**: - **Increase guest spending and drive revenue growth **by upselling premium services such as bottle service, VIP packages, and event promotions. - **Attract new customers **through social networking, referrals, and proactive...

**Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He/She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities Area** -...

Roles & ResponsibilitiesJob DescriptionReview arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with guests Offer assistance with certain tasks (e.g. confirming travel arrangements, taking...

**Job Number** 24059512 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

**JOB DESCRIPTION** - Work hand in hand with reservation staff & restaurant manager on table assignment and special requests. - Greet guests in a friendly and warm manner. - Have a good understanding of the menu and the workings of the restaurant. - Possess extensive and correct menu knowledge. - Be able to effectively control the host desk and communicate...

We are looking for a professional and customer centric Operations Manager - Guest Relations and Reservations to head up our guest relations and reservations team to ensure a seamless customer journey for all our guests. **Duties and Responsibilities** **Guest Relations** - Ensure the department provides excellent customer service to all guests, exceeding...

Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Supervisor to join our teamAs a Guest Relations Supervisor, we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance guest...

Join our dynamic team at 29 Carpenter Street, managing **exclusive entertainment experiences**across our private KTV rooms and live house! We are seeking a passionate and customer-focused Guest Relations Manager to elevate our VIP hospitality and entertainment offerings. **Key Responsibilities**: **1. Guest Relations & VIP Services** - Lead and manage guest...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Relations employee must exhibit a professional, can do attitude while recognizing that customer satisfaction is of paramount importance. **How your day looks like?** - Have...

Roles & ResponsibilitiesTHE OTHER ROOM~ASIA'S 50 BEST BARSA secret bar hidden within the Marriott Tang Plaza Hotel, with more than 300 spirits finished in casks for the bar's use. These find their way into a lively list of classics and classics-with-a-twist arranged by date, such as the 'Reversed Gin & Tonic'. There's also a list of rare 'Vintage Cocktails'...