Guest Relation Executive

2 weeks ago

Singapore SHISEN HANTEN Full time

COMPANY DESCRIPTION

A popular eatery in Japan since the late 1950s and now making its debut to Singapore, Michelin Starred Shisen Hanten spreads the love of traditional Szechwan cuisine smack dab in the middle of Orchard Road. It is also the only 2-Michelin Starred Chinese restaurant in Singapore, for 4 consecutive years. Helmed by Chef Chen Kentaro, and decades of perfecting Szechwan techniques, the menu boasts a plethora of his signature dishes full of sour, sweet, salty, and aromatic flavours. Adorned with modern and classic Chinese artwork, Shisen Hanten sets the scene for an authentic dining experience, perfect for celebrations or business alike

DESIGNATION : Guest Relation Executive

RESPONSIBILITIES

**ROLES & RESPONSIBILITIES**
- Warmly welcome guests to the restaurant and escort them to their dining table
- Assist guests in their baggage whenever possible
- Managing the condition of physical menus and ensuring menus are up-to-date with the correct information and prices
- Be aware of regular guests, and remembering their preferences
- Be aware of any VIPs dining in the restaurant
- Manage reservations and table allocation to maximise seating plan
- Always smile in all communications with guests, whether face-to-face, virtual or over the phone
- To gather feedback from guests about their experience and document for reporting purposes
- Any other duties as assigned by Management

QUALIFICATIONS

**REQUIREMENTS**
- Min 2 years’ experience in guest relations, reservations management or similar customer service role
- Excellent, effective communication and interpersonal skills
- Well-versed in both English and Mandarin, to better assist guests
- Customer service drive with outstanding communication
- Keen listener with ability to address guest concerns and de-escalate issues
- Exhibits a positive and friendly demeanour in all guest interactions
- Detail oriented to document guest interactions and requirements accordingly
- Ability to multitask and be solution orientated

  • Guest Relations Executive

    2 weeks ago

    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time $104,000 - $130,878 per year

    POSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy their...

  • Guest Relations Executive

    4 days ago

    Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time

    POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy...

  • Guest Relations Executive

    4 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Executive(Supervisor) to join our team As a Guest Relations Executive (Supervisor) , we rely on you to: Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily activities Enhance...

  • Guests Relations Executive

    2 weeks ago

    Singapore THE ITALIAN ALLIANCE PTE. LTD. Full time

    We are looking for a Guest Relations Executive to provide high-quality service to our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You must be a people person, loves to meet and build rapport with guests, proactive and alert in situations. In this role, you should be an excellent communicator...

  • Guest Relations Executive

    3 weeks ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & ResponsibilitiesShangri-La Rasa Sentosa, SingaporeWe are looking for a Guest Relations Executive(Supervisor) to join our teamAs a Guest Relations Executive (Supervisor), we rely on you to:Take responsibility of the guest relations to ensure smooth and efficient operation at all times Supervise and lead all service associates in their daily...

  • Guest Relation Executive

    1 week ago

    Singapore CIRCULAR DRAGON PTE. LTD. Full time

    Hidden behind the fridge door of an unassuming local cafe, The Dragon Chamber is an immersive, one-of-a-kind hidden restaurant, reminiscent of old-time Chinatown gambling dens and secret society hangouts. We serve guerrilla-style food that brings back age-old unconventional Chinese dishes. The Guest Relations Executive is responsible for welcoming guests...

  • Guest Relations Executive

    1 week ago

    Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    Assist department with daily property activities and promotions. - Encourage and assist guest to perform mobile check in and check out in the hotel. - Perform role as Front Office Executive and assist guest check in, check out and handling guest enquiries. - Manage and resolve guest complaints and feedback.nt with accurate tourist information. - Manage and...

  • Guest Relations Executive

    2 weeks ago

    Singapore Marriott International Full time $70,000 - $120,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore, 189763ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their...

  • Guest Relations Executive

    4 days ago

    Singapore Worldwide Hotels Management (V) Pte Ltd Full time

    Job Description Assist department with daily property activities and promotions. Encourage and assist guest to perform mobile check in and check out in the hotel. Perform role as Front Office Executive and assist guest check in, check out and handling guest enquiries. Perform role as a Concierge and advise guest or resident with accurate tourist...

  • Guest Relations Executive

    2 weeks ago

    Singapore GCH PTE. LTD. Full time

    **Company Overview**: Hotel G is a quintessential Lifestyle hotel, custom designed to reflect the cosmopolitan rhythms and dynamism of Singapore. In our bustling international city with vibrant nightlife, burgeoning art scene, phenomenal food and beautiful beaches, we offer a place where everything becomes easy and where guests can mix, have fun in a trendy...