Office IT
5 days ago
What you'll do
- L1 and L2 Technical Support which includes and not limited to: Daily System Administration and support, Troubleshooting for IT systems, equipment and inquiries of users, Maintain and support office Users Workstation and various Office Equipment life-cycle and availability
- Coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
- Coordinate and troubleshoot for Office Structured Cabling System
- Vendor Management
- Meticulous documentation which includes inventory, technical drawings and related documents
- Responsible for office Meeting Rooms VC and AV System Setup
- IT Projects
- HR Team Admin and Facilities Support
- Other tasks as assigned by manager
What we seek
- Min, 2 years' experience in IT Technical Support and System Administration
- Degree or certificate holder in Information Technology or related disciplines
- Qualification in CCNA, MCSE, MCP, MCITP is an advantage
Capabilities
- Google Workspace
- Lark Suite
- MS Office Windows/ MacOS administration, maintenance
- Networking (Firewall, Core/Access Switching, Wi-Fi System etc) on perm / cloudbase server
- IP/Cloud PABX System Concept, Connection and Installation
- AV and VC System concept, design, and technical troubleshooting
- Basic knowledge of IT Server/Comms Room Infrastructure, Structured Cabling System and Door Access System
- IT and general procurement procedures ISP Communications
MacOS
Troubleshooting
Microsoft Office
Hardware
Asset Tracking
Customer Support
Interpersonal Skills
Inventory
Administration
Information Technology
Vendor Management
MCSE
Application Support
Windows
System Administration
AV
VC
Communication Skills
MCITP
Technical Support
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