Govt Call Center Officer UP$2600 Customer

Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project),within Service Levels and to deliver pleasant Customer ExperiencesFollow-up on all outstanding incidents/casesLogged all calls reported into the case management systemMaintains and accurately update customer's enquiry, problem and...

SALARY & BENEFITS:Gross: $2,500 - $2,600 (Depending on your Experience)- 12 AL & MC- Medical Coverage- 1 Year Contract (Renewable)Yio Chu KangJOB SCOPE:• Handles Government hotline• Provide quality customer service to Publics through the phone/Email• Answers inquiries by clarifying, and providing information• Follow-up on outstanding cases and...

We are looking for a highly motivated individual with call centre experienceAdecco is partnering our client, a leading bankThe Talent:Minimum GCE O-Level graduates with 1-2 years of call center experience.Able to commit to 44 hours per week (5.5 days of work)Job DescriptionProvide first call resolution to users who called into our hotline which is public...

• Handles Government hotline• Provide quality customer service to Publics through the phone/Email• Answers inquiries by clarifying, and providing information• Follow-up on outstanding cases and perform call backs to Publics if necessaryLOCATIONS:• Yio Chu KangSALARY & BENEFITS:Gross: $2,500 - $2,600 (Depending on your Experience)- 12 AL & MC-...

Roles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...

Roles & Responsibilities• Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.• Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.• Coordinate and liaise with relevant stakeholders...

Roles & ResponsibilitiesJob Description:As a Call Center Representative, you will be the first point of contact for our customers, providing them with assistance, information, and support. Your responsibilities will include: Handling inbound and outbound calls in a timely and professional manner. Addressing customer inquiries, concerns, and complaints with...

Job Description:As a Call Center Representative, you will be the first point of contact for our customers, providing them with assistance, information, and support. Your responsibilities will include:Handling inbound and outbound calls in a timely and professional manner.Addressing customer inquiries, concerns, and complaints with empathy and...

One of our clients whose office is in science park is looking for a customer service office(Call Centre) for a 12 months contractKey AccountabilitiesAchievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)Achievement and maintenance of customer satisfactionJob Responsibilities & DutiesAttend and respond...

Roles & Responsibilities EMAIL ID : Interested candidates, please email your resume to mike.ramos@nttdata.comRole: Call Center Officer - 12 months Renewable contractLocation : Changi or Jurong East (location can be chosen)Benefits: Renewable contract (Performance-based) Medical Insurance Coverage Leave credits Performance Bonus Rotating Shift Schedule ...

Job Description:Manage day-to-day call center operation of logistics/e-commerce businessEnsure smooth running of daily processes to meet service commitment levelAssists with taking agents' calls if they can't handle the workloadOversee and drive team to achieving related KPIs and overall performanceEnsure that all agents are working effectively and follow...

Responsibilities :Answering help desk telephones and email, and responding to basic customer inquiriesAssisting customers in resolving basic technical issues by providing scripted guidance regarding software and hardware issuesAbility to resolver/refer complex technical problems through defined escalation processIdentify, evaluate and priorities customer's...

Roles & ResponsibilitiesShift RoleGovernment related industryResponsibilities:1.) Interact with internal & external customers to answer customers queries.2.) Maintaining a positive, empathetic, and professional attitude toward customers.3.) Responding promptly to customer inquiries on general and transactional enquiries4.) Communicating with customers...

' EMAIL ID : Interested candidates, please email your resume to [HIDDEN TEXT]Role: Call Center Officer - 12 months Renewable contractLocation : Changi or Jurong East (location can be chosen)Benefits:Renewable contract (Performance-based)Medical Insurance CoverageLeave creditsPerformance BonusRotating Shift Schedule5 days work, 2 days off (work day might fall...

. Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.. Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.. Coordinate and liaise with relevant stakeholders to ensure issues/queries are...

Benefits Summary:• Basic Up $2600 +  BONUSES• Stable Career Opportunity• Office HoursResponsibilities:• Assist the Head Cook in preparing and cook meals according to planned menu or special diets whenever required• Ensure ingredients for meals are properly cooked and kept in a most hygienic condition• Collaborate with other kitchen staff to...

ResponsibilityAttend to enquiries, primarily incoming calls through the hotline or other channels such as emailUnderstand customer's needs and answers to their queriesEnsure proper recording of conversation with customer in the call centre systemMeet/exceed all individual and team key performance indicators (KPI) set by the managementOther ad hoc duties as...

ResponsibilityManage daily operations of the centre Supervise call agents and take care of the scheduling of roster Prepare department reports and statistics submission Handle customer feedbacks and complaints Conduct staff training Conduct regular staff performance review and audit checks Participate in improvement projects RequirementMinimum Diploma in any...

Roles & ResponsibilitiesResponsibilities: Reports to the team lead and contact centre manager Assist in the documentation of operational procedures Respond promptly to and record details of customer enquiries Handle and resolve issues raised by customers and record details of actions taken Escalate requests and unresolved issues to...

Job Responsibilities & Duties. Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.. Ability to understand customers' needs and provide appropriate solutions and attention. Identify cross-sell opportunities during customer interaction....