Call Center/ Customer Service
Found in: beBee jobs SG - 1 week ago
We are looking for a highly motivated individual with call centre experience
Adecco is partnering our client, a leading bank
The Talent:
- Minimum GCE O-Level graduates with 1-2 years of call center experience.
- Able to commit to 44 hours per week (5.5 days of work)
Job Description
- Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact.
- Perform outbound calls to users who leave callback.
Next Step
- Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
- Send your resume to
Jayden Tan
Direct Line: EA Licence Number: 91C2918Personnel Registration Number: R2198828
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