CRM Executive

2 weeks ago


Singapore RECRUITPEDIA PTE. LTD. Full time
**Our client is a Global MNC, one of the leading players in the Medical sector. Due to business needs, they are now recruiting a CRM Executive to be part of their team for ongoing transformation projects. They are located in the Central
- easily accessible.

Responsibilities:

  • Initiating conversations with prospective clients through telephone outreach to spotlight our offerings and organize meetings with our sales representatives.
  • Delivering wellcrafted sales presentations, adapting them as necessary to cater to individual preferences.
  • Managing customer inquiries, capturing essential details including personal information and feedback on the presented products or services.
  • Documenting customer interactions and feedback, directing messages to relevant team members, notably confirmed appointment schedules for field sales personnel.
  • Conducting surveys to gain insights into customer preferences and marketing strategies.
  • Addressing incoming calls from potential customers who are responding to advertisements.
  • Sustaining uptodate and meticulously organized records within computer systems and archives.
  • Ensuring the meticulous upkeep and updating of the prospects database.
  • Developing detailed internal data profiles to ensure accurate data categorization and segmentation promptly.
  • Overseeing data input quality and adherence to CRM systems standards.
  • Managing diverse data sources, including data recoding, transformation, merging, cleaning, and weighting.
  • Integrating datadriven segments and models into CRM campaigns.
  • Structuring datasets for seamless integration into proprietary reporting tools.
  • Preparing monthly reports showcasing data, conversion rates, and retention performance.
  • Providing essential administrative support to the Supervisor.
  • Tending to any additional responsibilities as directed by your Superior.

Job Requirements:

  • Familiar with Microsoft Excel
Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R Lum Pei Yee)
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