Customer Service Assistant/executive

2 weeks ago


Changi, Singapore Dimerco Express Singapore Pte Ltd Full time
Job Responsibilities

  • Fully utilize inhouse system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
  • Arrange, handle & organize air import shipments to ensure ontime delivery to customers
  • Liaising with External and Internal Stakeholders for shipment status and handling
  • Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
  • Arrange custom clearance and declare permits
  • Arrange pickup/delivery to the consignee's premises
  • Process and issue billing to customers
  • Other assignment assigned by the management
Job Requirements

  • Possess Diploma in Logistics/Supply Chain Management or equivalent
  • Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage
  • Proficient with Microsoft Excel
  • A team player with good interpersonal and communication skills
  • Ability to multitask, prioritize, and manage time effectively
  • Exceptional customer service and follow up skills

Job Types:
Full-time, Permanent

Salary:
$2, $3,300.00 per month

Work Location:
In person

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