Customer Service

2 weeks ago


Changi, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type
:

Logistics/ Freight Forwarding:


  • Position Title
    :Customer Service (Airbilling):
  • Working Location: Changi Airfreight Centre
Working Hours: 5.5 days (Mon - Fri, 8.30 am - 6 pm, Sat 8.30 am - 1 pm)

  • Salary Package
    :Basic Salary + AWS + Variable Bonus:
  • Duration: Permanent Role

Key Responsibilities

  • Support the air freight team by generating accurate and timely freight bills.
  • Verify shipment data and rectify any discrepancies for invoicing purposes.
  • Handle customer queries related to air freight billing, ensuring timely and accurate responses.
  • Coordinate with operations and sales departments to ensure billing information is updated and accurate.
  • Maintain and update customer records in the company database, ensuring all contact and billing information is current.
  • Monitor receivables and contact customers to facilitate payments.
  • Prepare billing reports and other administrative duties as required.
  • Resolve customer complaints by providing appropriate solutions and alternatives.
  • Other ad hoc tasks as assigned.

APPLY NOW

  • Min GCE 'O' Level or equivalent.
  • Willing to support overtime if required.
Anradus Pte Ltd | EA License No.

20C0161 | Angel Lim | EA Reg No:
R1769781

Job Types:
Full-time, Permanent

Salary:
$2, $2,700.00 per month

License/Certification:

Work Location:
In person

  • Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    The Job: Handle telephone/walkin enquiries regarding bungalow bookings and reservations Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay Ensure seamless and smooth check in/out of guests/members Collect payment for bungalow rentals and facilities usage Compile and tally cash collected...


  • Changi, Singapore National Service Resort & Country Club Full time

    The Job: Input enquiry details into CMS to maintain updated prospective member records on a daily basis. Update members' account services requests into CMS to maintain updated membership records on a daily basis. Update members' payment record into CMS to reflect updated payment records on a daily basis. Call prospective to close sales on a monthly basis....


  • Changi, Singapore National Service Resort & Country Club Full time

    The Job: Handle telephone/walkin enquiries regarding bungalow bookings and reservations.Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay. Ensure seamless and smooth check in/out of guests/members. Collect payment for bungalow rentals and facilities usage. Compile and tally cash...


  • Changi, Singapore GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD. Full time

    Responsibilities:Essential responsibilities include but are not limited to:Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc...


  • Changi, Singapore GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD. Full time

    Responsibilities: Essential responsibilities include but are not limited to: Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report,...

  • Customer Service

    2 weeks ago


    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic Salary + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday...

  • Customer Service

    2 weeks ago


    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday operations...

  • Customer Service

    2 weeks ago


    Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday operations...


  • Changi, Singapore XIAOHONG PROPERTY MANAGEMENT PTE. LTD. Remote Work Freelance Full time

    Job Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support Marcom in promotional...


  • Changi, Singapore S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED Full time

    Duties & Responsibilities • Trace Handling: manages shipment tracking and trace requests from customer on timely manner. • Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. • Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the...


  • Changi, Singapore VERITAS PETROLEUM SERVICES (ASIA) PTE. LTD. Full time

    Job ResponsibilitiesProvide excellent customer service and support department objectives Take prompt and efficient actions on various customers' requests Manage customers and contracts' database Administrative duties and any other ad-hoc duties as assignedJob RequirementsNitec and above, with a minimum of 1 year customer service experience Fluent in English;...


  • Changi, Singapore SAVINO DEL BENE (S) PTE LTD Full time

    Job Description:Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers Provide quotations to customers and follow-up to secure business / activate shipments. Coordinating receipt and record of import / export / Cross trade via air or sea shipments Liaising with origin and...


  • Changi, Singapore WORLD OF AVIATION PTE. LTD. Full time

    1) Learn and operate different airlines' websites and systems for bookings.3) Coordinate and track shipments from Singapore to destination.4) Handle daily and monthly reports to internal/external departments.5) Able to work under pressure.6) Perform other office duties as assigned by the Manager.7) Work under mínimal supervision and complete tasks.Job...


  • Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics/ Freight Forwarding Position Title:Customer Service Executive/ Customer Service Officer: Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,200 + AWS + Variable Bonus: Duration: PermanentKey Responsibilities Handle airfreight and seafreight enquiries from both overseas...


  • Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Logistics/ Freight Forwarding Position Title:Customer Service Executive/ Customer Service Officer: Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,200 + AWS + Variable Bonus: Duration: PermanentResponsibilities Handle air freight and sea freight enquiries from overseas partners...


  • Changi, Singapore Dimerco Express Singapore Pte Ltd Full time

    Job Responsibilities Fully utilize inhouse system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments Arrange, handle & organize air import shipments to ensure ontime delivery to customers Liaising with External and Internal Stakeholders for shipment status and handling Attend to customers' requests for...


  • Changi, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Wholesaler/ Distribution Position Title:Customer Service Officer (Order Processing/ Outbound Finished Goods): Working Location: Changi NorthWorking Hours: 5.25 days (Mon - Fri, 8 am pm; Alternate Sat, 8 am - 4 pm) Salary Package:Basic + Attendance Allowance + AWS + Variable Bonus: Duration: PermanentKey Responsibilities Perform...


  • Changi, Singapore PAP Community Foundation Full time

    Key Responsibilities Manage and log enquiries and feedback from customers and other stakeholders coming through phone calls, emails or social media channels Serve as first point of contact and response for customers and channel or escalate issues to relevant departments when necessary in timely and appropriate manner Accurately and efficiently address any...


  • Changi, Singapore PAP Community Foundation Full time

    Key ResponsibilitiesManage and log enquiries and feedback from customers and other stakeholders coming through phone calls, emails or social media channelsServe as first point of contact and response for customers and channel or escalate issues to relevant departments when necessary in timely and appropriate mannerAccurately and efficiently address any...

  • Clubhouse Executive

    2 weeks ago


    Changi, Singapore Civil Service Club Full time

    CLUBHOUSE EXECUTIVE (Covering Night Duty Officer)(Location : Changi I / Changi II /Loyang)As a Clubhouse Executive in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.What you'll be doing: Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse....