![PAP Community Foundation](https://media.trabajo.org/img/noimg.jpg)
Executive, Customer Service APPLY NOW
2 weeks ago
- Manage and log enquiries and feedback from customers and other stakeholders coming through phone calls, emails or social media channels
- Serve as first point of contact and response for customers and channel or escalate issues to relevant departments when necessary in timely and appropriate manner
- Accurately and efficiently address any issues with customers or stakeholders by responding in a professional manner or working with relevant departments to reach an appropriate response
- Complete administrative duties such as data entry or follow up calls and emails
- Provide feedback and analysis on efficiency of customer service process
- Undertake any other adhoc duties or projects as assigned by Supervisor or Director
Management of Department Procurement System.
Partnering different stakeholders to process the following:
- Inviting Quotations from Suppliers
- Managing Purchase Orders (POs):
- Uploading relevant documents
- Obtaining necessary approvals
- Processing payments
- Qualification: Diploma in Communications or relevant field
- Experience: At least 3 years of working experience in customer service environment
Other Knowledge / Skills / Attributes:
- Strong communication skills and an ability to build rapport with customers
- Possess good written and oral English language skills. Being effective bilingual in a second language would be an added advantage
- Proficiency in customer service software or CRM systems
- Possess a positive attitude, cheerful disposition and good interpersonal and conflict management skills to work with different stakeholders from across the organisation
- Where required, be able to work occasionally after office hours and some weekends to support events or tight deadlines
Please send your resume to pcfhr@pcf.org.sg indicating your current and expected salary.
We regret that only shortlisted candidates will be notified.
Note: In compliance with Personal Data Protection guidelines, we do not require an indication of your NRIC or Foreign Identification numbers in your CV/Job Application Form. Your CV and/or Job Application will be retained for 1 year, and we will respectfully destroy these documents thereafter (in the event your job application is unsuccessful).
APPLY FOR THIS JOB
-
Executive, Customer Service APPLY NOW
2 weeks ago
Changi, Singapore PAP Community Foundation Full timeKey ResponsibilitiesManage and log enquiries and feedback from customers and other stakeholders coming through phone calls, emails or social media channelsServe as first point of contact and response for customers and channel or escalate issues to relevant departments when necessary in timely and appropriate mannerAccurately and efficiently address any...
-
Customer Service Executive #63407
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics/ Freight Forwarding Position Title:Customer Service Executive/ Customer Service Officer: Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,200 + AWS + Variable Bonus: Duration: PermanentKey Responsibilities Handle airfreight and seafreight enquiries from both overseas...
-
Customer Service Executive #63407
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics/ Freight Forwarding Position Title:Customer Service Executive/ Customer Service Officer: Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,200 + AWS + Variable Bonus: Duration: PermanentResponsibilities Handle air freight and sea freight enquiries from overseas partners...
-
Customer Service Officer
2 weeks ago
Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full timeThe Job: Handle telephone/walkin enquiries regarding bungalow bookings and reservations Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay Ensure seamless and smooth check in/out of guests/members Collect payment for bungalow rentals and facilities usage Compile and tally cash collected...
-
Customer Service
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic Salary + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday...
-
Customer Service
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday operations...
-
Customer Service
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday operations...
-
Customer Account Executive
5 days ago
Changi, Singapore GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD. Full timeResponsibilities:Essential responsibilities include but are not limited to:Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc...
-
Customer Account Executive
4 days ago
Changi, Singapore GOODRICH AEROSTRUCTURES SERVICE CENTER - ASIA PTE. LTD. Full timeResponsibilities: Essential responsibilities include but are not limited to: Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report,...
-
Customer Service
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type:Logistics/ Freight Forwarding: Position Title:Customer Service (Airbilling): Working Location: Changi Airfreight CentreWorking Hours: 5.5 days (Mon - Fri, 8.30 am - 6 pm, Sat 8.30 am - 1 pm) Salary Package:Basic Salary + AWS + Variable Bonus: Duration: Permanent RoleKey Responsibilities Support the air freight team by generating...
-
Customer Service Officer #65205
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Wholesaler/ Distribution Position Title:Customer Service Officer (Order Processing/ Outbound Finished Goods): Working Location: Changi NorthWorking Hours: 5.25 days (Mon - Fri, 8 am pm; Alternate Sat, 8 am - 4 pm) Salary Package:Basic + Attendance Allowance + AWS + Variable Bonus: Duration: PermanentKey Responsibilities Perform...
-
Full-time Customer Service Officer
2 weeks ago
Changi, Singapore National Service Resort & Country Club Full timeThe Job: Input enquiry details into CMS to maintain updated prospective member records on a daily basis. Update members' account services requests into CMS to maintain updated membership records on a daily basis. Update members' payment record into CMS to reflect updated payment records on a daily basis. Call prospective to close sales on a monthly basis....
-
Full-time Customer Service Officer
2 weeks ago
Changi, Singapore National Service Resort & Country Club Full timeThe Job: Handle telephone/walkin enquiries regarding bungalow bookings and reservations.Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay. Ensure seamless and smooth check in/out of guests/members. Collect payment for bungalow rentals and facilities usage. Compile and tally cash...
-
Clubhouse Executive
2 weeks ago
Changi, Singapore Civil Service Club Full timeCLUBHOUSE EXECUTIVE (Covering Night Duty Officer)(Location : Changi I / Changi II /Loyang)As a Clubhouse Executive in our Changi Clubhouse, you will report to our Operations Manager, Changi Clubhouse.What you'll be doing: Assist the Manager in the daily operations and administrative work of the Clubhouse to ensure the smooth operations of the Clubhouse....
-
Customer Service Executive
1 month ago
Changi, Singapore SAVINO DEL BENE (S) PTE LTD Full timeJob Description:Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers Provide quotations to customers and follow-up to secure business / activate shipments. Coordinating receipt and record of import / export / Cross trade via air or sea shipments Liaising with origin and...
-
Customer Service Officer
3 days ago
Changi, Singapore S. F. EXPRESS (SINGAPORE) PRIVATE LIMITED Full timeDuties & Responsibilities • Trace Handling: manages shipment tracking and trace requests from customer on timely manner. • Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. • Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the...
-
Changi, Singapore PAP Community Foundation Full timeContract Duration: 5 Months Key Responsibilities: Provide support for administration and financial work. Assist in managing and tracking budgeting and costing uses for the Development Support-Learning Support (DS & LS) Programme where applicable. Assist in managing the DS & LS Programme case files, DS & LS enrolment muster and DS & LS registry...
-
Customer Service Assistant/executive
2 weeks ago
Changi, Singapore Dimerco Express Singapore Pte Ltd Full timeJob Responsibilities Fully utilize inhouse system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments Arrange, handle & organize air import shipments to ensure ontime delivery to customers Liaising with External and Internal Stakeholders for shipment status and handling Attend to customers' requests for...
-
Programs Coordinator
2 weeks ago
Changi, Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full timeThe Jobs: Planning & execution of S&R events. Reporting monthly events / activities in the monthly management meeting in the absence of Executive/Asst Executive (Sports & Recreation). Meeting shortterm and longterm objectives of Sports & Recreation events/activities management/organisation in the Club. Checking on event venue and ensuring that required set...
-
Business Development Executive
2 weeks ago
Changi, Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Logistics/ Freight Forwarding Position Title:Business Development Executive (Logistics/ Freight Forwarding): Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,500 + AWS + Variable Bonus: Duration: PermanentKey Responsibilities To source for new clients To ensure professional sales...