Import Customer Services Assistant/executive

Industry/ Organization Type: Freight Forwarding Position Title:Import & Export Executive (Ocean)/Operations Executive (Import & Export): Working Location: ChangiWorking Hours: 5 days (Monday to Friday 9 AM - 6 PM) Salary Package:Basic Salary up to $3300 + AWS + Performance Bonus + Transport Allowance: Duration: PermanentKey Responsibilities To prepare...

Job Responsibilities Fully utilize inhouse system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments Arrange, handle & organize air import shipments to ensure ontime delivery to customers Liaising with External and Internal Stakeholders for shipment status and handling Attend to customers' requests for...

Job Description:Handle existing customers – Collaborate with other departments within the company to provide seamless logistics solutions for our customers Provide quotations to customers and follow-up to secure business / activate shipments. Coordinating receipt and record of import / export / Cross trade via air or sea shipments Liaising with origin and...

Job DescriptionHandles day to day order takings and in-house system data entry Builds relationships with existing customers by understanding their needs and assisting with their queries. Manages customer orders and communicate requirements to internal stakeholders (Sales, Supply, Operations) to ensure smooth fulfilment of orders. Liaises and updates...

Industry/ Organization Type: Logistics/ Freight Forwarding Position Title:Customer Service Executive/ Customer Service Officer: Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,200 + AWS + Variable Bonus: Duration: PermanentKey Responsibilities Handle airfreight and seafreight enquiries from both overseas...

Duties and responsibilities Communicate with origin network Complying on shipment event / milestone update in CW Receive and process nomination and local customer booking and provide flight details Arrange collection / Delivery with transporter Sending Prealert to customer Declare Import / Export permit Process invoices and generate DO Communicate with...

Industry/ Organization Type: Logistics/ Freight Forwarding Position Title:Customer Service Executive/ Customer Service Officer: Working Location: Changi Working Hours: Monday to Friday, 8.30 am pm Salary Package:Basic up to $3,200 + AWS + Variable Bonus: Duration: PermanentResponsibilities Handle air freight and sea freight enquiries from overseas partners...

Industry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic Salary + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday...

Industry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday operations...

Industry/ Organization Type:Freight Forwarding/ Warehousing: Position Title:Customer Service: Working Location: Changi Cargo ComplexWorking Hours: 5.5 days (Mon to Fri 9 am - 6 pm, Sat 9 am - 1 pm) Salary Package:Basic + Performance Bonus: Duration: Permanent RoleKey Responsibilities Handle full set of import and export documents. Manage daytoday operations...

Job ResponsibilitiesProvide excellent customer service and support department objectives Take prompt and efficient actions on various customers' requests Manage customers and contracts' database Administrative duties and any other ad-hoc duties as assignedJob RequirementsNitec and above, with a minimum of 1 year customer service experience Fluent in English;...

Duties & Responsibilities • Trace Handling: manages shipment tracking and trace requests from customer on timely manner. • Escalation/Exception-Handling: Handles customer escalations from customers on a timely manner. • Complaint-Handling: Handles and addresses complaints end-to-end; Acts as escalation point for customers and other parties within the...

Job Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support Marcom in promotional...

Responsibilities: Liaise with customers on shipment instructions and booking updates Permit declarations and customs clearance Coordinate, booking and tracking of Import shipments (Air & Warehouse) Handle transportation schedule and operations duties Monitor shipment status and update customer and sales team Liaise with overseas agents on various...

Responsibilities:Essential responsibilities include but are not limited to:Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report, etc...

Responsibilities: Essential responsibilities include but are not limited to: Report to Customer Support Manager and support Business Development Directors on account related issues Proficient in aftersales service support such as generating sales quotation and follow-up to closure, including producing routine Customer Status Report, Monthly Sales Report,...

Industry/ Organization Type:Logistics/ Freight Forwarding: Position Title:Customer Service (Airbilling): Working Location: Changi Airfreight CentreWorking Hours: 5.5 days (Mon - Fri, 8.30 am - 6 pm, Sat 8.30 am - 1 pm) Salary Package:Basic Salary + AWS + Variable Bonus: Duration: Permanent RoleKey Responsibilities Support the air freight team by generating...

Key Responsibilities Manage and log enquiries and feedback from customers and other stakeholders coming through phone calls, emails or social media channels Serve as first point of contact and response for customers and channel or escalate issues to relevant departments when necessary in timely and appropriate manner Accurately and efficiently address any...

Key ResponsibilitiesManage and log enquiries and feedback from customers and other stakeholders coming through phone calls, emails or social media channelsServe as first point of contact and response for customers and channel or escalate issues to relevant departments when necessary in timely and appropriate mannerAccurately and efficiently address any...

The Job: Handle telephone/walkin enquiries regarding bungalow bookings and reservations Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay Ensure seamless and smooth check in/out of guests/members Collect payment for bungalow rentals and facilities usage Compile and tally cash collected...