Patient Relations Officer

To ensure the provision of high standard of patient careTo assist doctors in outpatient clinicTo make appointments for patients in another department within or outside hospital as instructed by doctors. To have basic pharmaceutical knowledge and skill of medicine dispensing. Assist clinic manager in stock taking of medication. Keep track of consumables...

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities Reporting to Clinic Operations Manager Registering and scheduling appointments for patients Providing...

Job Summary To plan, develop and implement the organizational strategy and framework for patients' relations and positive experience in the patients' journey of care in St Andrew's Community Hospital. To oversee and be responsible for the communications and patients' relations matters of St. Andrew's Community Hospital, through befriending and building of a...

Roles & ResponsibilitiesYou will play a vital role in supporting the daily operations of the Business Centre. You will advise patients on billings and estimated bill size, administer admissions and discharges, handle patients' enquiries, as well as review periodically the billing & collection policies and work processes for improvements.• Being a...

Objective / Purpose of the JobSenior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality patient...

Front Office oversees the receptionist duties, ward visitation, valet and shuttle bus service for the hospital. As a Customer Relations Officer, your primary responsibility will be to provide frontline services to patients and visitors. You will also be tasked to conduct ward visitations and maternity tours.Key accountabilities: Perform receptionist duties...

Roles & ResponsibilitiesKey Responsibilities:Develop strategies to enhance the overall patient experience and promote a patient-focused environment.Manage the feedback process effectively, including service recovery and engaging with staff, patients, and caregivers.Qualifications:Hold a recognized degree with a minimum of 8 years of experience in...

This is a new position created with a mission to provide quality care services to patients in a ward setting. The Patient Care Officer is a service professional who will work closely with our doctors, nurses and allied-health staff to provide quality care service and end-to-end care coordination for our patients.The work of a Patient Care Officer consists of...

SPECIALIST CARE GROUP PTE LTDJob details:Patient Service Officer/ Clinic AssistantSalary$2,500 - $3,000 a monthJob typeFull-time (5.5days/week)Job ScopeClinical and administrative duties including phone enquiries, registration, patient appointment scheduling, booking of referrals/ investigations, billing and insurance claims.Perform basic triage (including...

Ensure all bills are processed timely upon discharge Perform data entry of all Drs Fees and information from Drs Letter of Certificate into the system Liaise with Drs/clinic staff and clinical codes for information pertaining to Drs fees, diagnosis codes, surgical codes Followup with Drs/clinic staff for incomplete Drs Letter of Certificate during and after...

StarMed is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. One of our specialist services - The Orthopaedic Practice and Surgery (TOPS) is now looking for a Patient Service Officer to be part of the team. Perform registration: key in patients' data...

Roles & ResponsibilitiesTemporary Patient Service Officer (PSO)Location: ShentonEmployment Type: 6 months temporaryWorking Hours:Monday to Friday: 8:00 AM to 5:00 PMSaturday: 8:00 AM to 12:00 PM5.5 days per week, office hoursHourly Rate: SGD 12/hourRoles & Responsibilities:Provide excellent customer service to patients at the clinic.Manage patient...

Roles & Responsibilities:Job Overview:Visit new patients while maintaining confidentialityRegularly check on patient's well-being and address requests or feedbackHandle service recovery for feedback or complaintsGuide patients during renovations or emergency situationsEscalate important issues to Service Executive when necessaryTrack service recovery...

Roles & ResponsibilitiesJob Description:Provide receptionist duties at front counter Ensure accuracy of clinical data entry into computer system Able to apply basic patient care Maintain filling system, coordinate appointments and other admin duties Liaise with various insurance company and make payment arrangement Any other task as directed by the Clinic...

**Job ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and Responsibilities Responsible for registration of patients for inpatient admissions and day surgery and provide financial counselling on...

Reporting to the Ward in charge, you are responsible for providing caregiving duties and support to patientsResponsibilities: Engage patients and their family members/visitors to understand their needs. Manage diet for patients including ordering and serving of meals. Assist to feed patients (oral feeding) with basic monitoring of swallowing (before, during...

Roles & ResponsibilitiesSalary: $12/hr Job Duration: 6 months Working Days & Hours: 5.5 Days Office Hours Location: Raffles Place Job Description: Appointment bookings Financial administration General administrative functions Handling of enquiries Management of patients' records Ad hoc duties as assignedJob Requirements: Min GCE N/O/A Levels or Diploma...

**About the RoleAs a Patient Service Officer , you will be part of a team who is focused on delivering high quality healthcare experiences for the patients:Attend to patient enquiries over the counter to provide information on clinic services. Update patient registration information and process medical records in accordance with standard operating procedures...

Job Description: Registration of Patient Insurance / Third-Party Administrator (TPA) Verification & Validation Letter of Guarantee (LOG) Request Third-Party Administrator (TPA) Submission of Claims Assess patients' financial status and eligibility Update Consult Room incharge of all LOG request/FC/TPA claims matter Billing & Payment for all consults/post...

About this rolePatient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to): Patient and Caregiver Advocacy Patient...