Manager, Patients Relations Service

Roles & ResponsibilitiesKey Responsibilities:Develop strategies to enhance the overall patient experience and promote a patient-focused environment.Manage the feedback process effectively, including service recovery and engaging with staff, patients, and caregivers.Qualifications:Hold a recognized degree with a minimum of 8 years of experience in...

Objective / Purpose of the JobSenior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality patient...

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities Reporting to Clinic Operations Manager Registering and scheduling appointments for patients Providing...

To ensure the provision of high standard of patient careTo assist doctors in outpatient clinicTo make appointments for patients in another department within or outside hospital as instructed by doctors. To have basic pharmaceutical knowledge and skill of medicine dispensing. Assist clinic manager in stock taking of medication. Keep track of consumables...

Family Group: AncillaryJOB SCOPETo provide and implement patient services in the area of doctor consultation, patient appointments, registration, billing and payment for an outpatient visit in the Specialist Outpatient Clinic.MAJOR DUTIES AND RESPONSIBILITIESPatient RelationsAttend to patient's enquiries and provide information.Be the contact person for the...

JOB DESCRIPTION: Answer phone calls and reply to customer enquiries. Making appointments and coordinate appointments. Register patients. Sending appointment reminders to patients. Prepare case notes and insurance claim forms. Handling Corporate and OTAI billing Ensure billing details are correct. Handle OTAI claims. Liaise with OTAI for Letter of Guarantee...

**Description of Job Role: A Patient Service Executive is responsible for providing frontline services in areas such as scheduling of appointments, payment collection, liaising with patients and caregivers, and providing advice on invoicing matters. H/She may provide support to clinicians by preparing treatment rooms. H/She is required to perform department...

Responsibilities: To coordinate the daily operations of the clinic (front counter services, administrative, and operational matters) Assist the Cluster manager in the implementation of goals, objectives, policies, procedures and systems for all operational areas of the clinic. Oversee and supervise the training and development of clinic staff members Plan...

Job Title: Patient Service Executive / Network Clinic Coordinator (5 days / Office Hours)Responsibilities:Support United Primary Care Network (PCN) recruitment, onboarding, and training of GP Partners.Promote GP engagement, attend to their enquiries and support them in Healthier SG (HSG) drive.Work closely with GPs for PCN and HSG enrolment of chronic and...

KK Women's and Children's Hospital Pte. Ltd.Patient Service Associate (Central Appointments): Job Category: AncillaryPosting Date: 31 Jul 2023You will manage incoming calls from the public and other hospitals and clinics. You will provide excellent service to our callers and assist them with the scheduling of appointments and the handling of...

KK Women's and Children's Hospital Pte. Ltd.Patient Service Associate (Central Appointments): Job Category: AncillaryPosting Date: 23 Jan 2024You will manage incoming calls from the public and other hospitals and clinics. You will provide excellent service to our callers and assist them with the scheduling of appointments and the handling of...

Facilitate patients' journeys through the various service points in polyclinics by assisting with patients' registration, appointment scheduling and rescheduling, referral and payment. Provide patient care services such as measurement of height, weight, and blood pressure. Manage patients' general enquiries and screen patients' general condition. Perform...

Overview:A Patient Service Associate (PSA) plays a crucial role in the healthcare environment, acting as the primary point of contact for patients. Job Description:Coordinate patient appointments with healthcare providers, ensuring timely scheduling.Prepare and distribute patient materials, such as forms, brochures, and educational resources.Adhere to all...

Patient Service AssociateWe are looking for a team player with a passion in healthcare to provide a quality patient experience with our team.Responsibilities: Provide excellent frontline customer service to our patients and meticulous administrative support in our surgical specialist clinics. Provide assistance to doctors and patients in the clinic and...

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.Duties & Responsibilities Ensure clinic's operational readiness Register patients and book appointments...

SummaryReporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.Duties & Responsibilities To perform reception duties including answering telephone inquiries...

Position Overview:Responsibility for providing efficient and high-quality services to patientsManage patient registration, appointment scheduling, and payment collectionSupport nursing and clinical staff and assist with patient-related tasksProvide administrative assistance within the departmentQualifications:Hold a GCE 'N'/ 'O' / 'A' Level, NITEC, Higher...

Ensure service area readiness and attends to patient's/ NOK's enquiries at JCH Outpatient Clinics Assists patients with registration, billing, collection of payment and appointment scheduling Perform financial counselling, admission and billing related responsibilities Participates actively in process improvement projects Undertake assignments and projects...

Job Title: Patient Service Associate at Urgent Care CentreAbout the Company: Join our team at the Urgent Care Centre and be part of delivering top-notch patient care and satisfaction.As a Patient Service Associate at our Urgent Care Centre, you will be responsible for providing friendly and efficient customer service while creating a welcoming atmosphere for...

1. Job PurposeThe jobholder is responsible to the Nurse Manager/Ops Executive in performing all administrative and operational duties using specific knowledge of medical terminology and hospital procedures to achieve patient service quality.2. Duties and Responsibilities Primary Responsibilities and Duties (80%) Admission/ Discharge/ Transfer of...