Contract Customer Relations Officer

Respond to all incoming calls regarding the customers' issues especially relating to termination requests and turn them into contract renewal. Answer all incoming calls promptly and effectively in an efficient and professional manner. Document all calls and actions taken into system ensuring that all updates and amendments are accurate. Follow through and...

Roles & ResponsibilitiesManage Building Service Centre, handle client feedback and complaints, and maintain good relationship with clientsAssist clients via phone and email, schedule inspection appointments, liaise with consultants and contractorsPrepare reports, manage documents, and organize meetings and conferencesProvide admin support, investigate...

Front Office oversees the receptionist duties, ward visitation, valet and shuttle bus service for the hospital. As a Customer Relations Officer, your primary responsibility will be to provide frontline services to patients and visitors. You will also be tasked to conduct ward visitations and maternity tours.Key accountabilities: Perform receptionist duties...

Job DescriptionRoles & ResponsibilitiesGet familiar with the daily operational tasks:Handle Customer Complaints at Call CentrePause in QueuemetricsLog Off QueuemetricsLogin to QueuemetricsManage Web Portal Appointment BookingsAssist with Appointment Booking for Australian Visa ApplicationOffer timely and accurate information to all incoming...

Roles & ResponsibilitiesCall Centre / Customer Service Exp Welcome Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and sometimes email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the...

Roles & ResponsibilitiesDescription:To visit newly admitted patients and to ensure patient's confidentiality at all times. Conduct regular visits to wards to check on patient's well-beings/ address requests/ potential feedbacks/ complaints To be able to provide service recovery for potential feedback/ complaints that are addressed Redirect patients based on...

Job Description: Liaising between HBD officer and resident about the Building Service Centre Attending and assist residents query for HBD Building Service Centre Arrange the weekly, monthly report to HDB, Consultant Town Council Administration work duties Liaising with the subcontractor/site in charge for work schedule update to ensure daily work going...

Contract Administration & Subcontract Management Oversee and discharge Contracts Management duties viz. Contract Administration. Lead a team of Quantity surveyors and ensure that all contractual issues are fully understood and complied with at existing/new projects. Negotiate legal & commercial terms and conditions for new and/or changed contracts....

RequirementsConduct training on/off site to ensure customers are familiar with the features of our productsProfessionally resolves product, service issues and complaintsAccomplishes customer service and organization mission by completing related results as neededAct & liaise with relevant departments in event of any issues and complaints from customersEnsure...

Possess Diploma / ITE / A Levels / O Level Qualifications Liaise With Mandarin Speaking Clients from Singapore , Malaysia , China , HK, Taiwan & Japan.Good Command In English & MandarinMin 5 Years of Relevant Experience Within a Call Centre Working Environment in Banks / Telcos Preferred.Good Incident Case Knowledge in the Market as a ReferenceStrong Team...

Job Duties- Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products. Conduct On-Site customer visitation to promote the value of our products. Help the sales team with upselling, crossselling, and renewals. Liaise Delivery & Training schedule with customers. Professionally resolves product, service issues and...

Possess Diploma / ITE / A Levels / O Level Qualifications Liaise With Mandarin Speaking Clients from Singapore , Malaysia , China , HK, Taiwan & Japan. Good Command In English & Mandarin Min 5 Years of Relevant Experience Within a Call Centre Working Environment in Banks / Telcos Preferred. Good Incident Case Knowledge in the Market as a Reference Strong...

Liaise With Mandarin Speaking Clients from Singapore , Malaysia , China , HK, Taiwan & Japan. Good Command In English & Mandarin Languages Able to Work Unsupervised and Maintain Professionalism. Work Towards KPIs Set by Leader. **Full-Time Staff Benefits + 1 Month AWS + EXTRA Incentives + Monthly Basic Salary** 1. Respond to all Incoming Calls regarding...

Liaise With Mandarin Speaking Clients from Singapore , Malaysia , China , HK, Taiwan & Japan.Good Command In English & Mandarin Languages Able to Work Unsupervised and Maintain Professionalism.Work Towards KPIs Set by Leader.**Full-Time Staff Benefits + 1 Month AWS + EXTRA Incentives + Monthly Basic Salary**1. Respond to all Incoming Calls regarding the...

ResponsibilitiesReporting directly to the Business Operations Supervisor, your responsibilities will include the following:Attending to inbound calls Attending to call back requests from customers Ensure follow up on cases escalated Filing of claims for customer (i.e overdeduction/failure to exit/double deduction) Point to point enquiries from customer...

Roles & ResponsibilitiesMinimum 4 years working experieance in Udupi Cucisine Restaurant.Coordinate with Chefs on preparation of Udupi food Regularly review product quality Coordinate with customer and marketing of Udupi style Karnataka Food Delivering superior food and beverage service and maximizing customer satisfaction Coordinate with customer and...

BenefitsWorking Hours: Shift work (including weekend)Salary: Up to $2,700 + Allowance + AWS + VBLocation: Tanjong PagarJob Descriptions: Understand customer's needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to:b. Filing of claims for customer (i.e over-deduction/failure to exit/double...

Roles & ResponsibilitiesAttending to and resolving resident's feedback and/or complaints, including arranging for site inspections. Assigning a supervisor to attend joint inspections on reported defects. Generating work schedules for subcontractors to rectify defects. Liaising with project stakeholders such as subcontractors, HDB, town council, and...

Responsibilities: Attending to and resolving resident's feedback and/or complaints Arranging for site inspections Draft and reply to feedback/queries, message resident Proper documentation/recordings of defects including hardcopy/online submissions Other duties as instructed by the SO repJob Requirements: Minimum 1 year of relevant working experience Prior...

Job Responsibilities: Anticipate guest needs and build rapport with guests Offer assistance with certain tasks Address customer complaints and escalate to Guest Relations Manager when needed Provide information about amenities, area and venues and promote servicesJob Requirements: With relevant working experience in customer service role Able to work in...