Customer Relations Officer

Roles & ResponsibilitiesManage Building Service Centre, handle client feedback and complaints, and maintain good relationship with clientsAssist clients via phone and email, schedule inspection appointments, liaise with consultants and contractorsPrepare reports, manage documents, and organize meetings and conferencesProvide admin support, investigate...

Respond to all incoming calls regarding the customers' issues especially relating to termination requests and turn them into contract renewal. Answer all incoming calls promptly and effectively in an efficient and professional manner. Document all calls and actions taken into system ensuring that all updates and amendments are accurate. Follow through and...

Front Office oversees the receptionist duties, ward visitation, valet and shuttle bus service for the hospital. As a Customer Relations Officer, your primary responsibility will be to provide frontline services to patients and visitors. You will also be tasked to conduct ward visitations and maternity tours.Key accountabilities: Perform receptionist duties...

Roles & ResponsibilitiesCall Centre / Customer Service Exp Welcome Office Hour / 5 Days Work Week (including weekends) CBDResponsibilitiesHandle inbound and outbound calls Attend to customers' enquiries via hotline and sometimes email Proper recording of conversation with customer in the call centre system Achieve individual and team KPI set by the...

Job Description: Liaising between HBD officer and resident about the Building Service Centre Attending and assist residents query for HBD Building Service Centre Arrange the weekly, monthly report to HDB, Consultant Town Council Administration work duties Liaising with the subcontractor/site in charge for work schedule update to ensure daily work going...

RequirementsConduct training on/off site to ensure customers are familiar with the features of our productsProfessionally resolves product, service issues and complaintsAccomplishes customer service and organization mission by completing related results as neededAct & liaise with relevant departments in event of any issues and complaints from customersEnsure...

Job Duties- Conduct On-Site and On-Line Training to ensure customers are familiar with the features of our products. Conduct On-Site customer visitation to promote the value of our products. Help the sales team with upselling, crossselling, and renewals. Liaise Delivery & Training schedule with customers. Professionally resolves product, service issues and...

ResponsibilitiesReporting directly to the Business Operations Supervisor, your responsibilities will include the following:Attending to inbound calls Attending to call back requests from customers Ensure follow up on cases escalated Filing of claims for customer (i.e overdeduction/failure to exit/double deduction) Point to point enquiries from customer...

Roles & ResponsibilitiesMinimum 4 years working experieance in Udupi Cucisine Restaurant.Coordinate with Chefs on preparation of Udupi food Regularly review product quality Coordinate with customer and marketing of Udupi style Karnataka Food Delivering superior food and beverage service and maximizing customer satisfaction Coordinate with customer and...

Roles & Responsibilities:Job Overview:Visit new patients while maintaining confidentialityRegularly check on patient's well-being and address requests or feedbackHandle service recovery for feedback or complaintsGuide patients during renovations or emergency situationsEscalate important issues to Service Executive when necessaryTrack service recovery...

BenefitsWorking Hours: Shift work (including weekend)Salary: Up to $2,700 + Allowance + AWS + VBLocation: Tanjong PagarJob Descriptions: Understand customer's needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to:b. Filing of claims for customer (i.e over-deduction/failure to exit/double...

Roles & ResponsibilitiesAttending to and resolving resident's feedback and/or complaints, including arranging for site inspections. Assigning a supervisor to attend joint inspections on reported defects. Generating work schedules for subcontractors to rectify defects. Liaising with project stakeholders such as subcontractors, HDB, town council, and...

Responsibilities: Attending to and resolving resident's feedback and/or complaints Arranging for site inspections Draft and reply to feedback/queries, message resident Proper documentation/recordings of defects including hardcopy/online submissions Other duties as instructed by the SO repJob Requirements: Minimum 1 year of relevant working experience Prior...

Job Responsibilities: Anticipate guest needs and build rapport with guests Offer assistance with certain tasks Address customer complaints and escalate to Guest Relations Manager when needed Provide information about amenities, area and venues and promote servicesJob Requirements: With relevant working experience in customer service role Able to work in...

**Job Description: - To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship. Make appointment for resident to attend inspection with BSC (Building Service Centre) team. Prepare and manage correspondence, reports and documents. Liaison with consultants and HDB...

About the jobReporting to the Shopping Experience Manager and Team Leader, you will be the liaison officer to provide a positive and joyful shopping experience that creates trust in the IKEA Brand for all IKEA visitors and customers.Your assignmentEnsure IKEA Tampines Store is a friendly, safe and secure environment for all IKEA visitors and...

Want to work in the World Best Airport? Join us now as Changi Experience Officers Job Scope:- Provide end-to-end customer service for passengers /member of public or callers and attending to their enquiries,feedback and proactively proposing solutions to assist them on their needs- Performing roving duties at both transit and public areas, proactive...

Leading Utilities Group companyDuration: 9 months extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.00am - 5.30pm or 08.00am - 6.00pm (Monday to Friday)Job Duties Manage customer's enquiries from our digital platforms (voice and/or nonvoice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer's...

Requirements and Job scopes:Effectively manage leadsIdentify and assess customer's needsSet appointments from leads generatedEnsure show ups to outletsArrange customer's appointment slotsReminder to new customers for appointment through calls/smsesBuild sustainable relationships of trust through open and interactive communicationMeet personal targets and...

Job Scopes:Effectively manage leadsIdentify and assess customer's needsSet appointments from leads generatedEnsure show ups to outletsArrange customer's appointment slotsReminder to new customers for appointmentthrough calls/smsesBuild sustainable relationships of trust throughopen and interactive communicationMeet personal targets and call handling...