Executive/ Senior Patient Relations Officer

Roles & ResponsibilitiesJob Description for Patient Relations ExecutiveJob Requirements:· Pleasant personality and positive attitude· Excellent communication and interpersonal skills· Active listening skills· Able to explain things in a friendly and professional manner· Good telephone etiquette with pleasant voice· Caring, helpful and supportive by...

Objective / Purpose of the JobSenior/ Patient Relations Associate (Claims) is to ensure accurate and timely submission of clinic claims and reconciliation of payment from the insurance company. To provide administrative and billing support to the patient, facilitate the smooth running of the clinic environment, and support the delivery of quality patient...

Roles & ResponsibilitiesJob DescriptionAs a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities Reporting to Clinic Operations Manager Registering and scheduling...

Descriptions: Assist the Head of unit in the area of patient feedback management and implementation of service quality initiatives/programmes such as patient focus groups, service recognition, recovery etc. Feedback management entails patient interface, investigation and followup with the relevant staff/dept, service recovery or closing of loop with feedback...

To ensure the provision of high standard of patient careTo assist doctors in outpatient clinicTo make appointments for patients in another department within or outside hospital as instructed by doctors. To have basic pharmaceutical knowledge and skill of medicine dispensing. Assist clinic manager in stock taking of medication. Keep track of consumables...

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities Reporting to Clinic Operations Manager Registering and scheduling appointments for patients Providing...

JOB DESCRIPTION: Answer phone calls and reply to customer enquiries. Making appointments and coordinate appointments. Register patients. Sending appointment reminders to patients. Prepare case notes and insurance claim forms. Handling Corporate and OTAI billing Ensure billing details are correct. Handle OTAI claims. Liaise with OTAI for Letter of Guarantee...

Roles & ResponsibilitiesYou will play a vital role in supporting the daily operations of the Business Centre. You will advise patients on billings and estimated bill size, administer admissions and discharges, handle patients’ enquiries, as well as review periodically the billing & collection policies and work processes for improvements.• Being a...

Singapore General Hospital Pte LtdSenior / Patient Service Associate, Specialist Outpatient Clinic:Job Category: Ancillary- Posting Date: 30 Jan 2024The JobYou will provide prompt and quality front-line services to patients. You role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also...

Job Summary To plan, develop and implement the organizational strategy and framework for patients' relations and positive experience in the patients' journey of care in St Andrew's Community Hospital. To oversee and be responsible for the communications and patients' relations matters of St. Andrew's Community Hospital, through befriending and building of a...

About this rolePatient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to): Patient and Caregiver Advocacy Patient...

Roles & ResponsibilitiesAbout this rolePatient Advocacy and Support Office functions to champion the fostering of a culture of patient and family-centred care and service excellence. It aims to improve patient and family experience and patient relations across the NUHS cluster. The main areas PASO are involved in include (but not limited to): Patient and...

C- Posted by Carol Wang Director My client is a leading Chinese PE/VC fund with solid track record in technology, industrial and healthcare space. For their further expansion into Singapore, seeking a highly motivated and experienced Investor Relations to join the team. This position will support MDs in the team to execute fund raising projects as well as...

Patient Safety Management Healthcare 5 days Assist with the development and implementation of clinical incident management framework, including investigation of serious safety events, formulating appropriate recommendations, facilitating transfer of best practices and designing supporting policies and SOPs. Review and analyse aggregate incident data and past...

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to...

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

**Job ScopeThe Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.Roles and Responsibilities Responsible for registration of patients for inpatient admissions and day surgery and provide financial counselling on...

Singapore General Hospital Pte LtdSenior/ Executive (Clinical Risk Management/ Awareness and Education), Office of Patient Safety:Job Category: Administration- Posting Date: 12 Aug 2023You will work closely with stakeholders to drive Patient Safety Awareness and education in the hospitalYour job duties include: Preparation of Patient Safety publications...

Sengkang General Hospital Pte. Ltd.Senior Patient Service Associate, Business Office (Accounts Receivable): Job Category: Ancillary Posting Date: 8 May 2024Requirements:Diploma with at least 1 year' of relevant experienceGood team player with strong interpersonal and communication skillsHighly motivated, independent and adaptable to changeCustomer-oriented...