Senior/Associate Executive, Office of Patient Experience

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to patients and families via walk-in as well as telephone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to...

Descriptions: Assist the Head of unit in the area of patient feedback management and implementation of service quality initiatives/programmes such as patient focus groups, service recognition, recovery etc. Feedback management entails patient interface, investigation and followup with the relevant staff/dept, service recovery or closing of loop with feedback...

Singapore General Hospital Pte LtdSenior / Patient Service Associate, Specialist Outpatient Clinic:Job Category: Ancillary- Posting Date: 30 Jan 2024The JobYou will provide prompt and quality front-line services to patients. You role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also...

Objective / Purpose of the JobPatient Experience Associate plays a vital role in overseeing the front desk operations, providing exceptional customer service to our patients, organizing appointments and medical documentation to facilitate the smooth running of the clinic, and delivering quality care to our patients.Responsibilities: Administer new/ current...

Sengkang General Hospital Pte. Ltd.Senior Patient Service Associate, Business Office (Accounts Receivable): Job Category: Ancillary Posting Date: 8 May 2024Requirements:Diploma with at least 1 year' of relevant experienceGood team player with strong interpersonal and communication skillsHighly motivated, independent and adaptable to changeCustomer-oriented...

KK Women's and Children's Hospital Pte. Ltd.Senior/Patient Service Associate (Dept of Child Development): Job Category: AncillaryPosting Date: 11 Feb 2024Job descriptionYou will perform counter and support duties at one of the Department of Child Development satellites:registration and billing of patients- scheduling of patient appointments- handling...

KK Women's and Children's Hospital Pte. Ltd.Senior/Patient Service Associate (One Punggol): Job Category: AncillaryPosting Date: 10 Nov 2023Job descriptionYou will perform counter and support duties at one of the Department of Child Development satellites:registration and billing of patients- scheduling of patient appointments- handling telephone enquiries-...

Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes. You...

COMPANY DESCRIPTIONNTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

Sengkang General Hospital Pte. Ltd.Senior/ Patient Service Associate (Radiology): Job Category: AncillaryPosting Date: 16 Jan 2024You will provide excellent frontline customer service which includes registration, appointment scheduling, cashiering as well as financial counselling to patients. In addition, you will provide general administrative support to...

Reporting to the Senior Manager, you will be part of the Patient Relations and Feedback team working closely with clinicians and administrators. You will be responsible for managing both clinical and non-clinical feedback which includes conducting investigations, facilitating family conferences and hospital reviews, drafting reply to letters and liaising...

**Senior Associate Loans OfficerThe role will primarily focus on sourcing, structuring, and execution of debt investments across emerging markets (portfolio management). The role will have a global scope and includes significant cross functional interaction.**Job Description Provide transaction execution support on mandates across the energy / new energy,...

Roles & ResponsibilitiesThe jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients’ hospital experiences and to deliver pyscho-social care for...

SingHealth Community HospitalsSenior/ Associate, Business Office (Billing):Job Category: AdministrationPosting Date: 10 Feb 2024Reporting to the Manager, Finance, the Senior/ Associate will support and assist the Finance Department of SingHealth Community Hospitals (SCH) in matters relating to the following areas:You will be responsible for the timely orders...

The jobholder will assist the healthcare team in providing basic caregiving activities and engagement to patients to ensure comfort and patient safety under the supervision of trained nurses. He/she aims to establish positive rapport with patients to improve the patients' hospital experiences and to deliver pyscho-social care for patients.Job Requirements:...

KK Women's and Children's Hospital Pte. Ltd.Senior/Patient Service Associate, Admissions (Part-time): Job Category: AncillaryPosting Date: 24-May-2023You will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and...

Roles & ResponsibilitiesResponsibilitiesTo provide clerical and support functions in the Emergency department as well as the reception services including patient registration, scheduling appointments, billing and enquiries.Requirements· GCE ‘N’/’O’ Level or Diploma holder· Service-oriented, confident and have a passion for helping others· Good...

Sengkang General Hospital Pte. Ltd.Senior/Patient Service Associate (Part-time), Call Centre: Job Category: Ancillary Posting Date: 29 May 2024Requirements: GCE 'N' Level / GCE 'O' Level with at least 1 year of relevant experience or NITEC in Service Skills preferably Experience in call centre, customer service or healthcare industry will be advantageous...

National Cancer Centre of Singapore Pte LtdSenior Associate / Associate Executive (Psychosocial Oncology):Job Category: Ancillary- Posting Date: 25 Jan 2024About UsThe National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer...

Family Group: AncillaryKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You will...