Senior Patient Services Officer

4 days ago


Singapore Recruit Express Pte Ltd Full time

**Job Description**

We are seeking a highly motivated and organized individual to join our team as a Senior/Patient Service Associate in our Specialist Outpatient Clinic.

The successful candidate will be responsible for providing exceptional front-line and administrative services to patients, including answering phone calls, arranging appointments, and processing payments.

Additional responsibilities include chaperoning patients and doctors during consultations, assisting with administrative tasks, and maintaining accurate records.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide high-quality front-line and admin services to patients
  • Chaperone patients and doctors during consultations
  • Maintain accurate records and reports
  • Perform administrative tasks as required

Working Hours: Office hours, 5.15 days per week (1 half Saturday every 4 weeks)

Requirements:

  • Degree in a relevant field or equivalent experience
  • Excellent communication and interpersonal skills
  • Strong work ethic and organizational skills

Benefits: Competitive salary, comprehensive benefits package, and opportunities for professional growth and development



  • Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...


  • Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.The successful candidate will be performing the following duties, but not limited to:Perform registration: key in patients' data and register in the system. Generate bill...


  • Singapore 1728 DENTAL PRACTICE (ANG MO KIO) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...


  • Singapore 1728 DENTAL PRACTICE (JURONG) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...


  • Singapore 1728 DENTAL PRACTICE (TAMPINES) PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...


  • Singapore Recruit Express Pte Ltd Full time

    Job Title: Senior/Patient Service Associate (Specialist Outpatient Clinic) Job Summary We are seeking a highly skilled and experienced Senior Patient Service Associate to join our Specialist Outpatient Clinic team. The successful candidate will be responsible for providing exceptional front-line and administrative services to patients, as well as assisting...


  • Singapore NATIONAL HEALTHCARE GROUP PTE LTD Full time

    Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...


  • Singapore SINGAPORE HEALTH SERVICES PTE LTD Full time

    Roles & ResponsibilitiesSingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions.Reporting to the Senior Manager, your key responsibilities will include...


  • Singapore BJIOS PTE. LTD. Full time

    Roles & ResponsibilitiesBJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.Core ResponsibilitiesScheduling...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    Roles & ResponsibilitiesThomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following...


  • Singapore SINGAPORE HEALTH SERVICES PTE LTD Full time

    Roles & ResponsibilitiesYou will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients' family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and...


  • Singapore SINGAPORE CENTRE FOR MEDICAL IMAGING PTE. LTD. Full time

    Roles & ResponsibilitiesFront Desk & Patient ExperienceGreet patients and visitors warmly and assist with their inquiries. Facilitate patient registration, appointment scheduling, and follow-ups. Address patient concerns, feedback, and complaints professionally to ensure service recovery. Provide clear information on clinic services, procedures, and...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:Register incoming patients Prepare the patient for examination Respond to patient phone call queries Inform patient of financial responsibility Prepare and file patient forms Verifying and updating patient information Assisting doctors and nurses if needed Scheduling appointments for patientsRequirements:Min...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    Roles & ResponsibilitiesThomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following...


  • Singapore KK WOMEN'S AND CHILDREN'S HOSPITAL PTE. LTD. Part time

    Roles & ResponsibilitiesYou will be the ambassador of the hospital to provide excellent front-line services to our patients for admission. You are required to assist in the registration of patients, maintain complete information and accurate records in the patients' system database.Your duties and responsibilities include general administrative duties,...


  • Singapore SINGAPORE HEALTH SERVICES PTE LTD Full time

    Roles & ResponsibilitiesYou will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and...


  • Singapore Dover Park Hospice Full time

    Roles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home...


  • Singapore SENGKANG GENERAL HOSPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:You will provide inpatient financial counselling to patients and their next-of-kin involving patient consent and authorization, estimated bills, healthcare financing and assistance schemes, payment options and payment collection. You will attend to financial counselling enquiries and follow through timely case...


  • Singapore MASON & CO PTE. LTD. Full time

    Roles & ResponsibilitiesMason & Co is currently looking for a Patient Service Associate for a client in the Healthcare Industry.Patient Service AssociateResponsibilities and Duties:Schedule patient appointments and make reminder calls. Obtain patient address, contact details, insurance information and medical history Maintain patient data up-to-date and...


  • Singapore SINGAPORE BREAST SURGERY CENTER PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary:Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.Responsibilities:Patient Care ManagementGreet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining patient's...