Senior/ Patient Service Associate, Call Centre Shared Services

Roles & ResponsibilitiesYou will be required to attend to calls, faxes, emails and other forms of interactions (including but not limited to live chats, messaging) from patients, patients’ family members, members of public, other government agencies, other public and private health institutions and SingHealth staff, with regards to general enquiries and...

Roles & ResponsibilitiesYou will answer and manage appointments calls and general enquiries from members of public and patients with high service quality and operational standards. You will also assist to answer calls and provide one-stop information and assistance to callers when required. In addition, you will handle the feedbacks from patients and...

Roles & ResponsibilitiesYou will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients’ feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer...

Roles & ResponsibilitiesYou will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients' feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship...

Job Title: Senior/Patient Service Associate (Specialist Outpatient Clinic) Working Hours: 5.15 days a week, office hours, with one half-Saturday every four weeks Contract Duration: 1 year Location: Outram Salary: Up to $2.5K Staggered Working Hours: We offer flexible working hours, including 8.00am – 5.00pm, 8.30am – 5.30pm, 9.00am – 6.00pm, or...

Job Description:CAPITALAND SHARED SERVICES PTE. LTD. requires a Senior Accountant - Finance Shared Services to support the team's operations. The successful candidate will review and finalize period-end closing activities, communicate with other teams, and review intercompany transactions.The ideal candidate will have a degree in Accountancy or ACCA or...

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

We are seeking a highly skilled and experienced Call Centre Representative to join our team at Mind Stretcher Education. In this role, you will be responsible for providing world-class customer service to our students and parents.We are committed to delivering exceptional customer experiences, and we are looking for someone who shares our vision and passion...

Roles & ResponsibilitiesJob Scope:Answers incoming and outgoing calls in a timely manner and in accordance with the policy. Maintains confidentiality of caller and information as directed. Directing calls to internal and external stakeholders. Updating of contact details and relevant information into the Call Centre Enquiry System. Handling and resolving...

Location: Outram  Salary: Up to 2.5k  Staggered Working hours (weekly):8.00am 5.00pm or8.30am 5.30pm or 9.00am 6.00pm or 10.00am 7.00pm (Newly added alt timing) 1 year contract Position: Senior/Patient Service Associate (Specialist Outpatient Clinic)  Working hours  : Office hours 5.15 Days (1 half Saturday every 4 weeks) Job scope:    You...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities: Demonstrate care, empathy and professionalism in...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities: Demonstrate care, empathy and professionalism in...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities:Demonstrate care, empathy and professionalism in...

Patient Service Associate - Healthcare Location: Singapore Central Work Type: Permanent Provide administrative support to the clinic. Call and obtain of patient’s appointment. Any other assignment assign by Nurse Manager. Responsibilities: Provide administrative support to the clinic. Orders of medical items used for weekly supply. Call and obtain of...

Roles & ResponsibilitiesJob descriptionHandle patient registration, schedule appointments, and promote digital services Assist and guide patients on the use of self-service kiosk/digital services Provide frontline support for patients, including crowd control and responding to patient inquiries Perform other ad-hoc duties as assignedWorking hoursMon to...

Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...

Roles & ResponsibilitiesAbout SCCFSCFormerly known as Bukit Ho Swee Family Service Centre, South Central Community Family Service Centre (SCC) provides support to the low-income and vulnerable families in our community. While giving support to families who seek help in financial, social or relationship issues, we encourage community self-help and...

Senior Customer Service Associate, Group Contact Centre Job ID: 7316Job Function: Ancillary Institution: National University Health System Senior / Customer Service Associate, Group Contact Centre As part of the Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling general...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities: Demonstrate care, empathy and professionalism in...

Roles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities: Demonstrate care, empathy and professionalism in...