Patient Service Associate/Officer

1 week ago


Singapore BJIOS PTE. LTD. Full time
Roles & Responsibilities

BJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.

Core Responsibilities

  • Scheduling appointments for Patients
  • Providing and educating patients and family members on health grants and medical assistance information
  • Registering and processing payments of patients
  • Assist patients with Insurance and Medisave claims
  • Assist Nurses and Doctors in administrative and clinical support

Requirements

  • Minimum General Certificate of Education (GCE) N Level or equivalent
  • Able to work in a team or independently with minimal supervision
  • Outgoing and pleasant personality with good interpersonal and communication skills
  • Proficient in computer skills
  • Service Oriented and patient focused
  • Possess organisational and problem-solving abilities to manage coordinate schedules

Benefits

  • 16 Days annual leave
  • 13 Month AWS with Variable Bonus
  • Medishield-rider benefit
  • Outpatient Medical & Dental coverage
  • Discounted in-house services

Working Hours

Mon- Fri: 8:30am to 5:30pm

Sat: 8:30am to 12:30pm

Tell employers what skills you have

Front Office
Health Promotion
Able To Multitask
Microsoft Office
Microsoft Excel
Interpersonal Skills
Healthcare
Counseling
Invoicing
Patient Safety
Grants
Good Communication Skills
Cashiering
Communication Skills
Administrative Support
Team Player
Customer Service
Disposition
Scheduling
Appointment Scheduling

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