Patient Service Associate

1 week ago


Singapore MASON & CO PTE. LTD. Full time
Roles & Responsibilities

Mason & Co is currently looking for a Patient Service Associate for a client in the Healthcare Industry.



Patient Service Associate


Responsibilities and Duties:

  • Schedule patient appointments and make reminder calls.
  • Obtain patient address, contact details, insurance information and medical history
  • Maintain patient data up-to-date and verify patient information at every visit
  • Identify patient’s insurance coverage and collect co-payments
  • Process credit card payments and balance daily cash deposits
  • Perform timely billing in Clinic Management System and in insurance portals
  • Inform patients about delays and waiting times
  • Support triage to gather patient information for clinical judgment to priority of care
  • Respond to patient queries and concerns in a professional manner
  • Stay updated with information regarding insurance programs and funding sources.
  • Assist patients in filling forms
  • Management of patients’ records in accordance with PDPA act
  • Maintains clinic(s) supplies inventory by checking stock to determine inventory level
  • Dispensing of medication with second checker

Key Skills:

  • Good written and spoken English
  • Good interpersonal skills and ability to work with colleagues from cross departments

Qualifications:

  • Able to commit to 5.5 days office hours and Shift Work Timing
  • Education: Minimum GCE “N” Levels
  • Experience: Minimum 1 year of experience in Healthcare

By submitting your personal information and resume (CV) to us, Mason & Co Pte Ltd and its affiliates are authorized to collect, use and disclose your personal data in accordance to the policies set forth at https://masonac.com/private-policy/.


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Interested applicants, please click apply.


Alternatively, you can reach out to me at Nicholas.Tan@masonac.com. We regret to inform that only shortlisted candidates will be notified. Thank you.

Nicholas Tan Zhi Xiang

CEI: R25127324


Tell employers what skills you have

Healthcare Industry
Able To Multitask
Microsoft Office
Interpersonal Skills
Inventory
Healthcare
Good Communication Skills
Deposits
Cashiering
Administrative Support
Team Player
Customer Service
Disposition
Scheduling
Appointment Scheduling

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