Patient Experience Officer

Job SummaryWe are seeking a highly skilled and compassionate Clinic Assistant to join our team at Foundation Healthcare (Specialists) Pte. Ltd. This role requires a unique blend of technical knowledge, interpersonal skills, and adaptability.Key Responsibilities:* Manage patient flow, handle enquires and provide information* Assist doctors in clinical...

Roles & ResponsibilitiesYou will support the Director and Deputy Director, Group Office of Patient Experience (OPE) to lead the team to establish a compassionate care culture in SingHealth where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the SingHealth Care Culture and Framework which informs policies,...

Roles & ResponsibilitiesReporting to the Head, Corporate Communications & Partnerships, you will lead a synergistic team that cultivates a culture of service excellence, focusing on collaboration, continuous learning, and innovation to provide patients with the best experience in SLH.Job Role and Responsibilities:· Develop and implement strategies and...

Roles & ResponsibilitiesFront Desk & Patient ExperienceGreet patients and visitors warmly and assist with their inquiries. Facilitate patient registration, appointment scheduling, and follow-ups. Address patient concerns, feedback, and complaints professionally to ensure service recovery. Provide clear information on clinic services, procedures, and...

Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...

Roles & ResponsibilitiesResponsibilities:Front Desk Services Prepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...

Roles & ResponsibilitiesResponsibilities:Front Desk ServicesPrepare service reports by collecting and analyzing patient's information Attending incoming calls (new enquiries or exisiting patients) Change or cancel patient's appointments Patient Servicing and Relationships Register and maintain patient's account by recording medical and personal...

Patient-Centered CareWe are committed to providing patient-centered care that prioritizes the needs and preferences of our patients. The HEALS ICU Programme Executive will play a key role in achieving this goal, working closely with a multidisciplinary team to integrate humanistic care into daily patient management and advance best practices in compassionate...

Roles & ResponsibilitiesReporting to the Senior Manager, you will support OPE in managing feedback and responses within the Hospital. You will attend to walk-in patients and families as well as phone calls to the OPE Hotline.You will review and follow up with appropriate actions on the feedback received. In addition, you are expected to respond to general...

Roles & ResponsibilitiesWe are now looking for a Patient Service Officer to be part of the team. The successful candidates will be deployed to one of the clinics within the medical centre.The successful candidate will be performing the following duties, but not limited to:Perform registration: key in patients' data and register in the system. Generate bill...

Roles & ResponsibilitiesBJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care. To carry out this role, the following lists down the responsibilities of the PSA/O.Core ResponsibilitiesScheduling...

Career OpportunitiesTan Tock Seng Hospital offers exciting career opportunities for individuals passionate about healthcare and compassionate care. As an ICU Care Specialist, you will have the chance to work with our multidisciplinary team to enhance patient experience and stakeholder capabilities.About the RoleThis challenging role requires a self-driven...

Roles & ResponsibilitiesThomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following...

Roles & ResponsibilitiesJob Description:Ensure clinic is ready for operations before opening time (counter, dispensary room, treatment zones, consult name plates, etc.), and ensure proper closing after end of business hours. Maintain cleanliness and hygiene of clinic, at counter, dispensary room, treatment zones and common areas. Manage reception...

Roles & ResponsibilitiesThomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re-shaping.If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following...

Roles & ResponsibilitiesJob Summary:Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.Responsibilities:Patient Care ManagementGreet and receive patients or visitors who present at reception counter Perform patient registration for both inpatient and outpatient by obtaining patient's...

Job Description:Clinic Assistants at Recruit Express Pte Ltd. are responsible for assisting medical professionals in delivering high-quality patient care. Key responsibilities include preparing patients for examination, responding to phone queries, and filing patient documents.Main Responsibilities:- Prepare patients for examination- Respond to patient phone...

Roles & ResponsibilitiesChallengeYou will be required to engage with our visitors proactively and faciltate their visits to the in-patient wards by explaining the visiting policy and guiding them through the self-help registration process at the kiosks or at the registration counters.You will also be required to attend to visitors' enquiries and handle...

Roles & ResponsibilitiesResponsibilities:Register incoming patients Prepare the patient for examination Respond to patient phone call queries Inform patient of financial responsibility Prepare and file patient forms Verifying and updating patient information Assisting doctors and nurses if needed Scheduling appointments for patientsRequirements:Min...

Roles & ResponsibilitiesWhat's on OfferMission: Provide compassionate, excellent and holistic healthcare. Tagline:- Serve all with Love. Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing...