Patient Information Associate
3 weeks ago
Challenge
You will be required to engage with our visitors proactively and faciltate their visits to the in-patient wards by explaining the visiting policy and guiding them through the self-help registration process at the kiosks or at the registration counters.
You will also be required to attend to visitors' enquiries and handle complaints including escalation and denial for entry after visiting hours.
In addition, you will need to attend to wayfinding & general enquiries from public and patients within the Healthcity Novena Campus. At times, you may also be required to provide assistance to patients at the various main entrances.
Requirement
- NITEC / Higher NITEC / Diploma in Service Skills
- Service-oriented with a passion to serve
- Proficient in computer applications (e.g. MS Office Applications)
- Comfortable to perform staggering shift (between 7.45am and 9.00pm), including weekends and Public Holiday. 5 days work week.
- 1 year customer service experience in fast paced work environment preferred
Only shortlisted candidate will be notified
Tell employers what skills you haveHealthcare Industry
Microsoft PowerPoint
Microsoft Excel
Wayfinding
Information Management
patient questions
Patient Safety
MS Office
patient queries
Appointment Scheduling
Customer Service Experience
-
Patient Information Associate
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesHandles calls and enquiries from the General Line and Appointment Line to provide information on services to patients and the public Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively Performs administrative duties such as filing referral documents,...
-
Singapore SINGAPORE HEALTH SERVICES PTE LTD Full timeRoles & ResponsibilitiesSingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions.Reporting to the Senior Manager, your key responsibilities will include...
-
Patient Service Associate
3 weeks ago
Singapore MASON & CO PTE. LTD. Full timeRoles & ResponsibilitiesMason & Co is currently looking for a Patient Service Associate for a client in the Healthcare Industry.Patient Service AssociateResponsibilities and Duties:Schedule patient appointments and make reminder calls. Obtain patient address, contact details, insurance information and medical history Maintain patient data up-to-date and...
-
Patient Service Associate
4 weeks ago
Singapore Tan Tock Seng Hospital Full timePatient Service Associate - EmergencyDepartmentJobSummary:We are seeking a compassionatePatient Service Associate (PSA) to join our dynamic EmergencyDepartment (ED) team. As a PSA, you will play a crucial role inensuring that our patients and their families have a positiveexperience during their time in theED.KeyResponsibilities:• Patient Reception...
-
Patient Service Associate
3 weeks ago
Singapore MASON & CO PTE. LTD. Full timeRoles & ResponsibilitiesMason & Co is currently looking for a Patient Service Associate for a client in the Healthcare Industry.Patient Service AssociateResponsibilities and Duties: Schedule patient appointments and make reminder calls. Obtain patient address, contact details, insurance information and medical history Maintain patient data up-to-date and...
-
Patient Services Associate
3 weeks ago
Singapore Dover Park Hospice Full timeRoles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients' admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home...
-
Patient Service Associate
3 weeks ago
Singapore CELECTI PTE. LTD. Full timeRoles & Responsibilities# 8:30am – 8:30pm (rostered 44 hours per week, Mondays to Sundays)# Locations: Choa Chu Kang, Kranji, Woodlands, Seletar (company transport provided at MRT stations)# 2-year contract with completion bonus# Basic salary up to $2500 per month + meal allowance + OT salaryA leading community healthcare provider is seeking enthusiastic...
-
Permanent Patient Service Associates
2 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesWe are hiring Permanent Patient Service Associates to be outsourced to our clients from reputable healthcare organizations.Apply nowKey Responsibilities:Respond to customer inquiries Provide product/service information Promote healthcare applications to patients Assist with patient registrationRequirements:Minimum A...
-
Patient Service Associate
3 weeks ago
Singapore PANCARE MEDICAL CLINIC PTE. LTD. Full timeRoles & ResponsibilitiesJob PurposeThe Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.Key...
-
Senior/Patient Service Associate #HMS
3 hours ago
Singapore Recruit Express Pte Ltd Full timeJob Title: Senior/Patient Service Associate (Specialist Outpatient Clinic) Job Summary We are seeking a highly skilled and experienced Senior Patient Service Associate to join our Specialist Outpatient Clinic team. The successful candidate will be responsible for providing exceptional front-line and administrative services to patients, as well as assisting...
-
Patient Services Associate
3 weeks ago
Singapore Dover Park Hospice Full timeRoles & ResponsibilitiesReporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as...
-
Patient Service Associate
4 weeks ago
Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East. Duty and Responsibilities:Demonstrate care, empathy and professionalism in...
-
Patient Service Associate
3 weeks ago
Singapore Tan Tock Seng Hospital Full timePatient Service Associate - EmergencyDepartmentJobSummary:We are seeking a compassionatePatient Service Associate (PSA) to join our dynamic EmergencyDepartment (ED) team. As a PSA, you will play a crucial role inensuring that our patients and their families have a positiveexperience during their time in theED.KeyResponsibilities:• Patient Reception...
-
Clinic Assistant/Patient Service Associate
4 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesJob Description:Clinic assistant Ensure clinic is ready for operations before opening time (counter, dispensary room, treatment zones, consult name plates, etc.), and ensure proper closing after end of business hours. Maintain cleanliness and hygiene of clinic, at counter, dispensary room, treatment zones and common areas. Manage...
-
Temp Patient Service Associates
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesWe are hiring Temp Patient Service Associates to be outsourced to our clients from reputable healthcare organizations.Apply nowJob ResponsibilitiesProviding assisted enrolment to patients Tagging patients on Queue Management System (QMS) for related visits Answering patients' queries Collecting of Enrolment data Monitoring the...
-
Senior Patient Service Associate
4 weeks ago
Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...
-
Senior Patient Service Associate
2 weeks ago
Singapore TALENTA MANAGEMENT CONSULTANCY SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesOur client is a prominent healthcare provider. They are recruiting Patient Service Associates to povide excellent patient care and facilitate administrative functions, to ensure a high standard of customer service. They are located in Central and East.Duty and Responsibilities:Demonstrate care, empathy and professionalism in...
-
Patient Service Associate
3 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Patient registration Scheduling of appointments Limited patient care activities and orientation to patients and their relatives. Cashiering duties Assist in administration work Chaperoning and assisting doctor in the consultation room Any ad hoc duties as assignedRequirements:min. NITEC and/or Diploma and above...
-
Patient Service Associate
3 weeks ago
Singapore PANCARE MEDICAL CLINIC PTE. LTD. Full timeRoles & ResponsibilitiesJob PurposeThe Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.Key...
-
Senior / Patient Service Associate
2 days ago
Singapore NATIONAL HEALTHCARE GROUP PTE LTD Full timeRoles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...