Patient Experience Enhancer

Key ResponsibilitiesFacilitate the implementation of a comprehensive programme to enhance patient experiences and stakeholder capability.Provide operational and administrative support in collaboration with programme leadership.Ensure alignment to organisational goals and achievement of Key Performance Indicators (KPIs).

About UsThis is an IT support group that provides opportunities for individuals to collaborate with a multidisciplinary team, working closely with ICU physicians, nurses, and palliative care specialists to integrate humanistic care into daily patient management. We offer a unique chance to contribute to advancing best practices in compassionate ICU care,...

Role Overview:We are looking for a highly motivated Programme Development Manager to lead the development and implementation of a comprehensive programme aimed at integrating humanistic care into ICU operations. The programme will focus on enhancing patient and family experience, ensuring their emotional and psychological needs are addressed alongside...

National University Hospital: A Leader in HealthcareThe National University Hospital (NUH) has a long history of delivering high-quality healthcare services, with a strong commitment to innovation and excellence.Career OpportunitiesWe are seeking a skilled Patient Experience Coordinator to join our team at NCIS. In this role, you will be responsible for...

This role offers the opportunity to make a meaningful contribution to the lives of patients and the public.As a Patient Experience Specialist, you will be responsible for delivering exceptional customer service, resolving caller inquiries, and assisting with appointment scheduling and rescheduling.You will work closely with the Institution Lead of the Group...

The RoleYou will serve as the primary point of contact for patients, external partners, and internal operations, efficiently managing patient flow and providing excellent customer service.Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes. Maintain accurate records and actively promote clinic services...

Job RequirementsWe are looking for a skilled Patient Service Associate to join our team at Tan Tock Seng Hospital.About the RoleThis is an exciting opportunity for a motivated and organized individual to play a key role in ensuring that our patients and their families have a positive experience during their time with us.Key ResponsibilitiesPatient Reception...

Nanyang Technological University is seeking a highly skilled professional to join its team as a Senior Executive, Graduate Admissions. As part of the Student and Academic Services (SAS) community, this role involves supporting postgraduate programme admissions and enhancing student experience through data analysis and stakeholder collaboration.Key...

Roles & ResponsibilitiesYou will support the Director and Deputy Director, Group Office of Patient Experience (OPE) to lead the team to establish a compassionate care culture in SingHealth where patients and caregivers are engaged as our partners-in-care. Your responsibilities include shaping the SingHealth Care Culture and Framework which informs policies,...

Role OverviewWe are seeking a skilled individual to fill the Train Service Communication Liaison position at SMRT Corporation, Ltd. As a key member of our team, you will play a crucial role in enhancing customer experience and ensuring seamless communication between the public and our organization. This is a fantastic opportunity to make a real difference in...

Job Description:Kk Women's And Children's Hospital Pte. Ltd. seeks a Patient Care Specialist to join our multidisciplinary team. As a Patient Care Specialist, you will work closely with clinicians and other healthcare professionals to ensure continuity of care for patients.You will assist in the formulation and revision of guidelines, standards, and...

Roles & ResponsibilitiesFront Desk & Patient ExperienceGreet patients and visitors warmly and assist with their inquiries. Facilitate patient registration, appointment scheduling, and follow-ups. Address patient concerns, feedback, and complaints professionally to ensure service recovery. Provide clear information on clinic services, procedures, and...

Roles & ResponsibilitiesYou will play a key role in shaping patient-centred initiatives by applying human-centred design principles to improve Patient Safety Quality (PSQ). This involves providing expert feedback on design elements, generating innovative ideas to promote a PSQ culture, and collaborating with multidisciplinary teams to improve patient safety...

Roles & ResponsibilitiesYou will play a key role in shaping patient-centred initiatives by applying human-centred design principles to improve Patient Safety Quality (PSQ). This involves providing expert feedback on design elements, generating innovative ideas to promote a PSQ culture, and collaborating with multidisciplinary teams to improve patient safety...

Key Responsibilities:Programme Development and Execution:Conceptualize, plan, and execute patient well-being programmes that align with patient needs and organisational values.Develop and implement public awareness initiatives on renal health and chronic kidney disease prevention for the wider community.Programme Monitoring and Evaluation:Evaluate programme...

Roles & ResponsibilitiesJob PurposeThe Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.Key...

About the TeamThe Operations team executes and manages the day-to-day requirements of keeping Gojek up and running. We're responsible for the overall experience of our community, and that everyone gets the best Gojek experience.The Trust & Safety team is responsible for maintaining and improving the integrity of our platform by proactively initiating...

Fundamental ObjectivesIn this role, you will focus on ensuring seamless customer experiences through efficient issue resolution and effective communication. You will work closely with internal teams to identify areas of improvement and implement process enhancements.Main ResponsibilitiesLead a high-performing team of customer support specialists to deliver...

Roles & ResponsibilitiesJob PurposeThe Patient Service Associate (PSA) serves as the primary liaison between patients, their families, and the healthcare team. This role is responsible for coordinating appointments, arranging transport services, and ensuring seamless communication and administrative support to enhance patient care and experience.Key...

We are seeking an accomplished marketing executive to lead our marketing efforts and drive strategic initiatives that enhance patient acquisition, revenue growth, and brand awareness.About You:Qualifications: Bachelor's degree in Business or related field.Minimum 3 years of experience in marketing, preferably in healthcare industry.Skills: Strong...